Manager, Sales Training and Development

Axsome Therapeutics•New York, NY

3d•$120,000 - $140,000•Hybrid

About The Position

Axsome Therapeutics is seeking a Manager, Sales Training and Development to support the day-to-day execution of new hire training programs across multiple commercial teams, including Psychiatry and Long-Term Care. The role focuses on coordinating, facilitating, and reinforcing onboarding that builds product knowledge, field readiness, customer engagement skills, and compliant execution. The Manager works with Sales Training leadership, field leaders, and cross-functional partners to deliver approved training content, manage logistics, track completion, and provide a consistent, high-quality onboarding experience. The position is based at Axsome’s headquarters in New York City and requires on-site work at least three days per week, specifically Monday, Tuesday, and Thursday. Fully remote candidates cannot be considered. The role may involve up to 20% travel for key meetings and POAs.

Requirements

Bachelor’s degree.
At least 5 years of overall pharmaceutical industry experience.
At least 1–2 years in sales training, new hire training, facilitation, field training, and/or sales coaching.
Strong organization, facilitation, communication, and execution skills, including the ability to manage training timelines, logistics, materials, and stakeholder follow-up.
Experience facilitating training in classroom and virtual settings.
Experience managing LMS platforms.
Proficiency in Microsoft Office Suite.
Ability to work on site Monday, Tuesday, and Thursday.
Ability to travel up to 20% for key meetings and POAs.

Nice To Haves

Experience coordinating training materials, vendors, timelines, and program logistics.
Background in adult learning principles and instructional design.
Strong understanding of CNS disorders and related therapies.

Responsibilities

Execute new hire training programs, including home study, live training, certification activities, field readiness preparation, attendance tracking, and post-training reinforcement.
Facilitate approved training content in classroom, virtual, and field-based settings to develop product knowledge, selling skills, customer engagement skills, and compliant execution.
Manage training logistics and coordination, including agendas, schedules, materials, rosters, room setup, virtual links, communications, and follow-up actions.
Coordinate certification and readiness activities, including role-plays, knowledge checks, coaching documentation, remediation steps, and readiness tracking.
Prepare, update, and organize training materials such as facilitator guides, participant materials, schedules, trackers, job aids, workshops, and reinforcement resources.
Maintain LMS and training records by assigning courses, tracking completion, generating reports, following up on overdue items, and ensuring documentation is accurate and timely.
Partner with Sales Training leadership and field leaders to reinforce onboarding priorities, identify common new hire needs, and support post-training pull-through.
Coordinate with Medical Affairs, Marketing, Market Access, Regulatory, Legal, and Operations to align training materials and delivery with approved content, timelines, and compliance standards.
Support launch readiness and ongoing training by preparing materials, facilitating sessions, managing logistics, and reinforcing learning objectives across teams.
Collect feedback, identify opportunities to improve the new hire experience, and share observations with Sales Training leadership.