Manager, Sales Operations
About The Position
The Manager, Sales Operations and Support provides tools and services to execute company strategy and support the global sales force. The role oversees analytics, presentations, revenue forecasting, sales channel initiatives and onboarding, sales reporting, and sales communications. It coordinates planning across Senior Management, Sales, Marketing, Operations, Finance, and other stakeholders, and develops and improves forecasting and business-planning processes. The position supports long-term sales strategy, including three-year plans and strategic investments, and manages the annual business plan process with Business Units and representatives. The role plans and delivers monthly and quarterly field communications; supports presentation and meeting preparation; and coordinates materials and reporting for sales and management meetings. It manages data, systems, and reporting across SAP, Power BI, and Salesforce.com, and supports the planning, implementation, and training of new systems and processes. It develops metrics and analysis, manages the Vertical Strategy process, and leads monthly and quarterly business reviews with Sales Leadership. The manager leads, coaches, and develops the Sales Operations team; assigns workload in line with business goals and sales cycles; supports hiring, onboarding, and training; and communicates insights and recommendations to senior leadership. The position requires 10%–25% travel. Salary is $120,000–$140,000 annually, dependent on qualifications and other stated factors. ATEC does not sponsor employment visas for this position; candidates must be authorized to work in the United States without current or future employer sponsorship.
Requirements
- Strong leadership abilities and strong organizational, interpersonal, communication, analytical, and presentation skills.
- Ability to multitask and work well under pressure.
- Demonstrated creative thinking.
- Business operations experience, primarily in project management and implementing process improvements.
- Experience using analytics to determine root causes and identify solutions.
- Demonstrated ability to understand the sales process and experience working with field sales organizations.
- Demonstrated ability to create a customer-focused culture.
- Experience with Microsoft Office, with specific expertise using PowerPoint.
- BA/BS degree or equivalent.
- 3–5 years of experience required, preferably in the medical device field.
- Must be authorized to work in the United States without current or future employer sponsorship.
- For roles based in the United States requiring access to hospital facilities, must be eligible for and maintain credentials at required hospitals and meet applicable physical and vaccination requirements, including COVID-19 vaccination requirements as applicable.
Nice To Haves
- Master’s degree preferred.
Responsibilities
- Coordinate planning across Senior Management, Sales, Marketing, Operations, Finance, and other stakeholders, improving forecasting processes to meet business requirements.
- Support development of long-term Sales strategy, including three-year plans and strategic investments.
- Manage the annual business plan process with Business Units and representatives, including templates, targets, timelines, field training, and year-round results tracking.
- Plan, manage, and execute monthly and quarterly Sales field communications.
- Assist with presentations by preparing PowerPoint slides, researching topics, and providing analytics.
- Coordinate materials for sales meetings, monthly management meetings, and reports; ensure timely receipt and submission, contribute to data presentation formats, and create data notebooks as needed.
- Provide support to the Sales EVP, Sales Leadership Team, Direct Sales Representatives, and ATEC Sales Agents.
- Manage data, systems, and reporting across SAP, Power BI, and Salesforce.com.
- Assist with planning, execution, and training for new systems and processes.
- Create, maintain, and report on insightful metrics and analyses.
- Manage the Vertical Strategy process, including identifying key targets, tracking performance, and driving Sales team activity and engagement.
- Lead monthly and quarterly business reviews with Sales Leadership.
- Maintain a comprehensive understanding of company and departmental policies and procedures; independently set priorities and, as appropriate, advise others on executive views regarding policies or issues.
- Manage, coach, and develop team members to strengthen analytical, process, and systems expertise.
- Prioritize and assign workload to align with business goals, sales cycles, and revenue targets.
- Support hiring, onboarding, and training of new Sales Operations team members.
- Communicate team updates, insights, and recommendations to senior leadership.
- Foster a high-performing, solutions-oriented team culture that supports operational excellence and company growth.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
