Manager, Sales Development
About The Position
ModMed is hiring a Sales Development Manager to lead, coach, and scale a high-performing SDR team focused on driving pipeline growth within a given specialty or business segment. This role partners closely with Sales, Marketing, and Revenue Operations to align outbound and inbound strategies with ModMed’s go-to-market objectives. The Manager develops talent through structured coaching, performance management, and career development, while establishing repeatable processes that ensure consistent execution and measurable results. With a deep understanding of the ModMed product and the obstacles buyers face, the Sales Development Manager ensures the team delivers value-driven, compliant, and customer-centric engagement at every stage of the funnel. This role blends people leadership, operational rigor, and strategic thinking to support ModMed’s mission of transforming healthcare through innovative technology solutions.
Requirements
- Bachelor’s degree in Business, Marketing, Communications, Healthcare Administration, or a related field (preferred).
- Equivalent professional experience is accepted in lieu of a degree.
- Experience in healthcare, healthcare IT, SaaS, or B2B technology is strongly preferred.
- Excellent verbal and written communication skills.
- Proven experience leading, coaching, and developing sales or sales development teams.
- Results-oriented with a track record of meeting or exceeding goals.
- Strong organizational and time-management skills.
Nice To Haves
- Ongoing professional development in sales leadership, management, or revenue operations is a plus.
Responsibilities
- Lead, coach, and develop a team of Sales Development Representatives (SDRs) through regular feedback, performance reviews, and career development planning.
- Set clear performance expectations and hold team members accountable to defined goals and key performance indicators (KPIs).
- Monitor individual and team performance, addressing gaps through coaching plans and continuous improvement initiatives.
- Ensure consistent execution of sales development processes, including lead qualification, early engagement, and event-generated leads.
- Drive high-quality pipeline generation by ensuring SDRs consistently source and schedule qualified meetings with target prospects.
- Conduct regular one-on-one meetings to review call activity, written communications, and performance data.
- Analyze activity, conversion, and pipeline data to identify trends, coaching opportunities, and process improvements.
- Partner with Sales leadership to design and execute effective sales development strategies aligned to revenue goals.
- Collaborate cross-functionally with Sales, Marketing, Enablement, and Specialty General Managers to ensure alignment, messaging consistency, and smooth lead handoff.
- Leverage Salesforce and analytics tools to track performance, report results, and inform data-driven decision making.
- Proactively share insights and recommendations with stakeholders to improve pipeline health and team effectiveness.
- Recruit, interview, hire, and onboard new SDRs, creating a supportive and inclusive team environment.
- Reinforce sales enablement training and ensure team readiness across product knowledge, sales skills, and market focus areas.
- Foster ongoing learning through coaching, team meetings, and skill development initiatives.
- Build a motivating team culture through recognition, communication, and engagement.
- Maintain visibility into team performance through dashboards and reporting.
- Forecast SDR pipeline contribution and adjust strategies to address gaps.
- Model company values by demonstrating accountability, adaptability, effective communication, customer focus, and results-driven leadership.
Benefits
- Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution
- 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep.
- Generous Paid Time Off and Paid Parental Leave programs
- Company paid Life and Disability benefits
- Flexible Spending Account
- Employee Assistance Programs
- Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed
- Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning
- Global presence and in-person collaboration opportunities
- dog-friendly HQ (US)
- Hybrid office-based roles and remote availability for some roles
- Weekly catered breakfast and lunch
- treadmill workstations, Zen, and wellness rooms within our BRIC headquarters.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
