Manager, Registration

Emplify Health • Green Bay, WI

1d • Hybrid

About The Position

The Manager of Registration oversees the daily operations of registration departments and ensures a smooth, efficient, and accurate patient registration experience from first contact through arrival at hospitals and clinics. The role advances registration standardization and efficiency through technology and other initiatives, and collaborates with clinical leadership to identify improvement opportunities and implement solutions. The Manager provides leadership and accountability for organizational performance metrics, quality control, and compliance with regulatory requirements.

The position is based at 744 S Webster Ave, Green Bay, Wisconsin, with flexibility in work location. Candidates are ideally within reasonable driving distance of Green Bay because on-site work is needed approximately 2–3 days per week. The role also involves some travel to locations in Michigan and, occasionally, La Crosse, Wisconsin. The schedule is Monday through Friday, days, 40 hours per week.

Requirements

• Bachelor’s degree in Healthcare Management, Business Administration, or a related field.
• At least 5 years of experience in healthcare business operations, patient business office/registration, or medical office billing/claims.
• At least 2 years of experience in a managerial role.

Responsibilities

• Oversee the daily operations of the registration departments.
• Ensure accurate and efficient patient registration processes and a seamless patient experience from first contact through arrival at hospitals and clinics.
• Develop and use technology and initiatives to improve registration standardization and efficiency.
• Collaborate with clinical leadership to identify opportunities for improvement and implement effective solutions.
• Ensure standardization and quality control.
• Provide leadership and accountability for organizational performance metrics and compliance with regulatory requirements.

Benefits

• Benefits package that varies by location.
• 401(k) with matching.
• Paid time off.
• Competitive health insurance.
• Wellness programs.
• Tuition reimbursement.
• Free visits to Bellin primary care providers, Urgent Care and Fast Care facilities, physical therapy sessions, and labs required during those visits.
• Access to online continuing education for professional and career development.
• Work-life balance and career advancement and growth opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager