Manager, Quality Engineering (US Based - Remote)

SeedTrust • ,

4d • Remote

About The Position

Orchid Group is hiring its first leader of quality engineering across its family of software companies. The role will establish shared quality standards, tooling, automation, and metrics across products that support assisted-reproduction services and the federal Independent Dispute Resolution process. The software handles client funds, payment data, and sensitive personal information, so quality is treated as essential to protecting users and their trust.

The manager will begin by assessing each product's existing testing practices and establishing a baseline and prioritized improvement plan. They will build shared API and UI test automation, first proving it on one product and then extending it across the group. They will define QA practices and release-readiness criteria, provide QA input on releases while engineering leads retain final go/no-go authority, and regularly report clearly defined quality metrics.

The role also involves applying AI-assisted tools responsibly, ensuring that people review AI output and that new tools receive architecture review. Tools must not access production client, payment, or health data without approval. The manager will develop QA engineers through goals, feedback, reviews, and individual development plans, and partner with the CTO and HR on hiring. The position is fully remote and US-based, with the team distributed across the US and Latin America and working on Eastern Time.

Requirements

• 10+ years in QA and quality engineering.
• Experience building or rebuilding a QA function.
• Experience managing QA engineers and/or SDETs.
• Hands-on test automation experience with UI and API frameworks such as Selenium, Playwright, Cucumber, or Mocha.
• Experience with CI/CD tools such as GitHub Actions, Jenkins, or TeamCity.
• Practical experience using AI-assisted testing or engineering tools, with examples of results produced.
• Experience with quality metrics, traceability, release readiness, and risk-based testing.
• Experience testing financial, payment, tax, or other regulated software.
• Comfort leading a distributed team across time zones and influencing engineering leads who are not direct reports.
• Experience designing Jira workflows.
• Clear written communication with engineers and executives.
• Must reside in the United States and be authorized to work in the US without current or future visa sponsorship.

Nice To Haves

• Healthcare or PHI-adjacent product experience.
• Performance testing experience with JMeter or similar.
• Experience with AWS or Google Cloud test environments.

Responsibilities

• Meet with every QA engineer and engineering lead during the first month; assess each product's testing strategy, automation, CI/CD, test data, defect handling, and release sign-off.
• Deliver a written assessment, prioritized plan, and baseline for each product.
• Build shared API and UI test automation that runs in CI, prove it on one product, and extend it across the group.
• Define group-wide QA practices and release-readiness criteria.
• Provide QA input on every release while leaving the go/no-go decision to engineering leads.
• Track and regularly report quality metrics, including clear explanations of how they are measured.
• Apply AI-assisted tools to test design, test generation, automation code, documentation, and defect analysis, ensuring human review of AI output.
• Ensure new tools go through architecture review and that no tool accesses production client, payment, or health data without approval.
• Set goals, provide feedback, conduct reviews, and create development plans for every QA engineer.
• Partner with the CTO and HR on QA team hiring.
• Lead a distributed QA team across time zones and influence engineering leads who are not direct reports.

Benefits

• Home-office equipment provided, including a laptop, two monitors, keyboard, and more.
• Health insurance through Cigna, with individual and family plans including dental and vision.
• 401(k) retirement savings plan.
• Unlimited PTO, plus birthday off and a Day of Purpose.
• Trust-based culture that does not track hours.
• Opportunity to build a function from the ground up with support from engineering leadership.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed