Manager, Project Management - Digital Product Design

dentsu•Chicago, IL

23h

About The Position

The Manager, Project Management leads complex digital design and product initiatives, partnering with clients, designers, researchers, product owners, and developers to shape customer experiences and deliver meaningful business outcomes. The role guides project strategy, aligns priorities with clients, proactively identifies risks, facilitates decisions, and keeps stakeholders informed throughout delivery. The manager oversees multi-phase programs and coordinates cross-functional teams across multiple workstreams and dependencies. They establish project processes, facilitate collaboration, track progress, and ensure decisions and action items are documented and completed. The role also supports team capacity planning, manages competing priorities, and coaches and develops project managers. Working with clients and internal teams, the manager defines success metrics, monitors outcomes, and communicates progress through reporting and stakeholder updates. The position uses Agile delivery practices and may contribute to initiatives involving digital design tools, content management systems, design systems, mobile experiences, and emerging technologies, including AI-powered solutions. The role is based in Chicago and is a permanent, full-time position. The stated annual salary range is $99,500–$132,750.

Requirements

At least 8 years of project management experience supporting digital, product, user experience, or design-focused initiatives.
Experience using Figma and Smartsheet.
Strong communication skills and confidence engaging with senior stakeholders.
Experience leading cross-functional teams that include designers, developers, researchers, and business partners.
Ability to adapt to changing priorities while maintaining focus on project goals.
Interest in coaching, mentoring, and supporting the growth of other project managers.

Nice To Haves

Experience in an agency, consulting, or client services environment.
Experience managing large-scale programs with multiple workstreams and stakeholders.
Familiarity with content management systems, mobile experiences, and component-based design systems.
SAFe or other Agile certifications.
Experience with tokenized design systems.
Curiosity about AI tools and emerging technologies.

Responsibilities

Partner with clients to understand goals, align priorities, guide projects toward business outcomes, identify risks, facilitate decisions, and keep stakeholders informed.
Lead complex, multi-phase digital design and product programs, coordinating cross-functional teams and dependencies across workstreams.
Establish project processes, facilitate collaboration, track progress, and document and follow through on decisions and action items.
Plan team capacity, manage competing priorities, and support project managers’ career growth through coaching and development.
Define success metrics with clients and internal teams, monitor outcomes, and communicate progress through reporting and stakeholder updates.
Apply Agile delivery practices and contribute to projects involving digital design tools, content management systems, design systems, and emerging technologies, including AI-powered solutions.