Manager, Project Management - Digital Product Design

dentsu•Chicago, IL
•$99,500 - $132,750

About The Position

The Manager, Project Management, Digital Design leads complex digital initiatives and partners closely with clients, designers, researchers, product owners, and developers. The role helps shape customer experiences, guide project strategy, and foster an environment where teams can deliver effective work. It involves client partnership, oversight of multi-phase digital design and product programs, coordination of cross-functional teams and workstreams, and supporting the development of project managers. The manager establishes project processes, facilitates collaboration, tracks progress, documents decisions and actions, plans team capacity, and manages competing priorities. The role also works with clients and internal teams to define success metrics, monitor outcomes, and communicate progress. The position uses Agile delivery practices and may contribute to projects involving digital design tools, content management systems, design systems, and emerging technologies, including AI-powered solutions. This is a permanent, full-time position based in Chicago - N. State. The annual salary range is $99,500–$132,750, with placement based on relevant experience, knowledge, skills, and other factors permitted by law.

Requirements

  • At least 8 years of project management experience supporting digital, product, user experience, or design-focused initiatives.
  • Experience using Figma and Smartsheet.
  • Strong communication skills and confidence engaging with senior stakeholders.
  • Experience leading cross-functional teams that include designers, developers, researchers, and business partners.
  • Ability to adapt to changing priorities while maintaining focus on project goals.
  • Interest in coaching, mentoring, and supporting the growth of other project managers.

Nice To Haves

  • Experience in an agency, consulting, or client services environment.
  • Experience managing large-scale programs with multiple workstreams and stakeholders.
  • Familiarity with content management systems, mobile experiences, and component-based design systems.
  • SAFe or other Agile certifications.
  • Experience with tokenized design systems.
  • Curiosity about AI tools and emerging technologies.

Responsibilities

  • Partner with clients to understand goals, align priorities, guide projects toward business outcomes, identify risks, facilitate decisions, and keep stakeholders informed.
  • Oversee multi-phase digital design and product initiatives, coordinating cross-functional teams and dependencies across multiple workstreams.
  • Establish project processes, facilitate collaboration, track progress, and ensure decisions and action items are documented and followed through.
  • Plan team capacity, manage competing priorities, and support project managers’ professional growth and development.
  • Work with clients and internal teams to define success metrics, monitor outcomes, and communicate progress through reporting and stakeholder updates.
  • Use Agile delivery practices and contribute to projects involving digital design tools, content management systems, design systems, and emerging technologies, including AI-powered solutions.

Benefits

  • Medical insurance
  • Vision insurance
  • Dental insurance
  • Life insurance
  • Short-term and long-term disability insurance
  • 401(k)
  • Flexible paid time off
  • At least 15 paid holidays per year
  • Paid sick and safe leave
  • Paid parental leave
  • Leave benefits in accordance with applicable state and local laws, including the Colorado Healthy Families and Workplaces Act
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