Manager, Program - Pricing

Waste Management, Inc. (WM)•Houston, TX

2d•$93,700 - $139,955•Remote

About The Position

This position provides program leadership for key aspects of company price plans and supports all areas in executing pricing objectives and profitable growth. The role coordinates with business stakeholders and helps lead the enterprise-wide Annual Price Increase process, while identifying ways to leverage data and technology to shape future pricing initiatives. The role may evolve to support other Revenue Management business functions. It is fully remote and does not require relocation. The position leads consistent execution of annual price increases across market areas, coordinates with teams including Digital, Sales, Legal, Area Pricing Teams, and Billing, and supports monthly customer-data analysis and pricing uploads. It also provides business analysis, reporting, pricing direction, and continuous improvement of pricing tools, reports, files, and forecasting.

Requirements

Accredited bachelor's degree in Business Administration, or an accredited high school diploma or GED with four years of relevant experience in lieu of the degree.
Five years of relevant work experience in addition to the education requirement.

Nice To Haves

Strong ability to analyze moderately complex financial, statistical, and customer data within the waste industry.
Demonstrated influential leadership and ability to project-manage day-to-day, long-term, and time-sensitive responsibilities.
Effective verbal and written communication skills.
Knowledge of the Annual Price Increase process performed on a monthly basis.

Responsibilities

Lead the annual price increase process across the organization, driving consistent execution across market areas and sharing accountability for Core Price objectives.
Coordinate with Digital, Sales, Legal, Area Pricing Teams, Billing, and other stakeholders to provide technical and functional leadership in designing and executing the Annual Price Increase process.
Pull monthly MAS customer extracts due for annual price increases and work with the EADM team to score and analyze them and provide suggested price increases using CLV and Risk models.
Work with Areas to ensure monthly collection LOB price increase uploads are submitted, error-checking files and preparing them for upload into MAS with a third-party vendor.
Identify best practices in particular Areas and implement them in other Areas to improve alignment and consistency.
Provide strategic business analysis, reporting, and pricing direction to drive Area profitability and growth.
Identify improvement opportunities, develop action plans, engage stakeholders, and lead change execution.
Continually update internal pricing tools and reports and provide regular documentation and communication to Area teams.
Support development of a more streamlined, potentially digital, monthly Pricing file process, including better and more accurate Core Price forecasting.