Manager, Program - Pricing

WM•Houston, TX

1d•Remote

About The Position

This position provides program leadership for key aspects of company price plans and supports business areas in executing pricing objectives and achieving profitable growth. The role coordinates with business stakeholders and helps lead the enterprise Annual Price Increase process, while supporting efforts to use data and technology to shape future pricing initiatives. The role may evolve over time to support other Revenue Management business functions. This is a fully remote position and does not require relocation.

Requirements

Bachelor's degree (accredited) in Business Administration, or a High School Diploma or GED (accredited) plus four years of relevant experience in lieu of the degree.
Five years of relevant work experience in addition to the education requirement.

Nice To Haves

Strong ability to analyze moderately complex financial, statistical, and customer data within the waste industry.
Demonstrated influential leadership and ability to project-manage day-to-day, long-term, and time-sensitive responsibilities.
Effective verbal and written communication skills.
Knowledge of the Annual Price Increase process performed on a monthly basis.

Responsibilities

Lead the annual price increase process across the organization and drive consistent execution across market areas.
Share accountability with market areas for achieving market-area and organizational Core Price objectives.
Coordinate with Digital, Sales, Legal, Area Pricing Teams, Billing, and other departments to provide technical and functional leadership in designing and executing the Annual Price Increase process.
Pull monthly MAS customer extracts due for annual price increases and work with the EADM team to score and analyze customers and suggest price increases using CLV and Risk models.
Work with Areas to ensure monthly collection LOB price-increase uploads are submitted, check for errors, and prepare files for upload into MAS with a third-party vendor.
Identify best practices used by certain Areas and implement them in other Areas to improve alignment, consistency, and overall results.
Provide strategic business analysis, reporting, and pricing direction to drive Area profitability and growth.
Identify improvement opportunities, develop action plans, engage relevant stakeholders, and lead change execution.
Continuously update internal pricing tools and reports and provide regular documentation and communication to Area teams.
Support development of a more streamlined, potentially digital, monthly pricing-file process, including improved and more accurate Core Price forecasting.