(USA) Manager, Program Management
About The Position
The (USA) Manager, Program Management leads the coordination and execution of complex programs by collaborating with cross-functional teams and key stakeholders. This role drives accountability, monitors progress, and ensures alignment with business objectives while identifying improvement opportunities. The manager provides guidance and development for associates, fosters strong relationships, and upholds company values and ethical standards. By analyzing performance data and managing risks, this position supports continuous improvement and delivers impactful results that meet customer and organizational needs within a dynamic and evolving environment. The Walmart Marketplace Marketing Operations & Creative team leads seller-focused campaigns and communications to support third-party sellers on Walmart.com. This team collaborates across functions to implement strategic initiatives, improve processes, and enhance the seller experience. Emphasizing strong program management, clear communication, and data-driven decisions, the team drives operational performance to meet business objectives. Members prioritize accountability, relationship building, and effective leadership within a collaborative environment to deliver impactful results and support business growth.
Requirements
- Proven expertise in project and program management with the ability to lead complex initiatives to successful completion.
- Strong cross-functional team leadership skills, including hiring, training, mentoring, and developing associates.
- Exceptional communication and relationship-building capabilities to engage and influence key stakeholders effectively.
- Demonstrated accountability in managing program performance, analyzing data, and driving continuous improvement.
- Commitment to upholding high ethical standards, company values, and compliance with policies.
- Ability to prioritize critical issues, resolve challenges, and deliver results aligned with business objectives.
- Bachelor's degree in Business, Human Resources, or related field and 2 years’ experience in project management, compliance, operations management or related area OR 4 years’ experience in project management, compliance, operations management, or related area.
Nice To Haves
- Leading a cross-functional team
- Retail Link
- Working with profit and loss responsibilities
Responsibilities
- Coordinate and oversee program activities by developing and maintaining relationships with key stakeholders to support business objectives.
- Lead cross-functional teams to implement program plans, manage expectations, and ensure timely delivery of milestones and high-level deliverables.
- Monitor program performance through data analysis, root cause identification, and continuous improvement recommendations.
- Provide supervision, mentoring, and development opportunities for associates to build a high-performing team.
- Ensure compliance with company policies and uphold standards of ethics and integrity in all program activities.
- Prepare and present performance reports to senior leadership to inform decision-making.
Benefits
- Competitive pay
- Performance-based bonus awards
- Medical coverage
- Vision coverage
- Dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- PTO (including sick leave)
- Parental leave
- Family care leave
- Bereavement leave
- Jury duty leave
- Voting leave
- Short-term disability
- Long-term disability
- Company discounts
- Military Leave Pay
- Adoption expense reimbursement
- Surrogacy expense reimbursement
- PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes
- Live Better U (Walmart-paid education benefit program for full-time and part-time associates)
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What This Job Offers
Job Type
Full-time
Career Level
Manager
