(USA) Manager, Program Management - Walmart Fulfillment Services

WalmartBentonville, AR
$70,000 - $130,000Onsite

About The Position

The Manager, Program Management leads cross-functional initiatives by coordinating activities, managing stakeholder relationships, and driving accountability to achieve business objectives. This role oversees program execution, monitors key performance indicators, and identifies improvement opportunities to enhance operational effectiveness. The manager provides leadership and development for associates, ensures compliance with company standards, and communicates progress to senior leadership. By fostering collaboration and continuous improvement, this position supports strategic goals and delivers measurable results while maintaining high ethical standards and promoting a positive work environment. The team leads the development and execution of strategic business plans that enhance operational excellence and growth across markets. Collaborating closely with cross-functional partners, they translate global strategies into actionable, scalable plans aligned with organizational goals. The team drives continuous improvement by identifying opportunities, removing barriers, and leveraging data insights to improve outcomes. They foster collaboration, accountability, and effective communication while mentoring and supporting team members. Focused on delivering measurable results, the team ensures successful adoption of initiatives and supports market success within the Walmart Fulfillment Services network.

Requirements

  • Proven experience in driving business strategy through effective project and change management.
  • Strong skills in business planning, prioritization, and performance measurement to achieve operational goals.
  • Ability to lead and develop teams by providing coaching, mentoring, and clear performance expectations.
  • Excellent communication skills to collaborate cross-functionally and influence key stakeholders.
  • Demonstrated adaptability and problem-solving capabilities to overcome barriers and implement process improvements.
  • Commitment to ethical standards, integrity, and fostering a positive, high-performing work environment.
  • Analytical mindset with experience leveraging data and customer insights to inform strategic decisions.
  • Bachelor's degree in Business, Human Resources, or related field and 2 years’ experience in project management, compliance, operations management or related area OR 4 years’ experience in project management, compliance, operations management, or related area.

Nice To Haves

  • Leading a cross-functional team
  • Retail Link
  • Working with profit and loss responsibilities

Responsibilities

  • Drive execution of business plans by identifying needs, setting priorities, and removing obstacles to optimize performance.
  • Lead and develop associates through mentoring, training, and performance management to build a collaborative team environment.
  • Evaluate effectiveness of programs and initiatives, collaborating with stakeholders to enhance efficiency and cost-effectiveness.
  • Manage change initiatives by defining processes, assessing readiness, and ensuring successful adoption across the organization.
  • Oversee process improvements and cross-functional projects to advance business results and customer satisfaction.
  • Provide strategic recommendations to senior management based on data analysis and stakeholder feedback.
  • Communicate key performance metrics and align strategies across functional units.

Benefits

  • Medical coverage
  • Vision coverage
  • Dental coverage
  • 401(k)
  • Stock purchase
  • Company-paid life insurance
  • PTO (including sick leave)
  • Parental leave
  • Family care leave
  • Bereavement
  • Jury duty
  • Voting
  • Short-term disability
  • Long-term disability
  • Company discounts
  • Military Leave Pay
  • Adoption and surrogacy expense reimbursement
  • Live Better U education benefit program
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