(USA) Manager, Program Management
About The Position
The (USA) Manager, Program Management leads the coordination and execution of complex programs by collaborating with cross-functional teams and key stakeholders to achieve business objectives. This role emphasizes accountability, continuous improvement, and effective communication to ensure program milestones and deliverables are met. The manager provides leadership and development opportunities for associates while maintaining compliance with company policies and ethical standards. By analyzing performance data and driving strategic solutions, this position supports organizational goals and fosters a culture of respect, integrity, and operational excellence. The Walmart Marketplace Marketing Operations & Creative team leads seller-focused campaigns and communications to support third-party sellers on Walmart.com. This team collaborates across functions to implement strategic initiatives, improve processes, and enhance the seller experience. Emphasizing strong program management, clear communication, and data-driven decisions, the team drives operational performance to meet business objectives. Members prioritize accountability, relationship building, and effective leadership within a collaborative environment to deliver impactful results and support business growth.
Requirements
- Proven experience in program management with the ability to coordinate and oversee complex initiatives.
- Strong skills in cross-functional team leadership and relationship building to engage key stakeholders effectively.
- Excellent communication abilities to present performance reports and manage expectations at all organizational levels.
- Demonstrated accountability in driving results, monitoring progress, and implementing continuous improvements.
- Ability to analyze program performance using key performance indicators and trend data to inform decision-making.
- Commitment to ethical standards, integrity, and fostering a positive, collaborative work environment.
- Bachelor's degree in Business, Human Resources, or related field and 2 years’ experience in project management, compliance, operations management or related area OR 4 years’ experience in project management, compliance, operations management, or related area.
Nice To Haves
- Leading a cross-functional team
- Retail Link
- Working with profit and loss responsibilities
Responsibilities
- Coordinate and oversee program activities by developing and maintaining relationships with key stakeholders to support business objectives.
- Lead cross-functional teams to implement program plans, monitor milestones, and ensure timely delivery of high-level deliverables.
- Analyze program performance using key performance indicators and trend data to identify improvement opportunities and recommend solutions.
- Provide supervision, mentoring, and development opportunities for associates to build accountability and promote continuous learning.
- Communicate program status and performance reports to senior leadership, managing expectations and escalating critical issues as needed.
- Foster collaboration across teams to enhance service capabilities and drive process improvements aligned with company values.
Benefits
- Competitive pay
- Performance-based bonus awards
- Medical coverage
- Vision coverage
- Dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- PTO (including sick leave)
- Parental leave
- Family care leave
- Bereavement
- Jury duty
- Voting leave
- Short-term disability
- Long-term disability
- Company discounts
- Military Leave Pay
- Adoption expense reimbursement
- Surrogacy expense reimbursement
- PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes
- Live Better U (Walmart-paid education benefit program for full-time and part-time associates)
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What This Job Offers
Job Type
Full-time
Career Level
Manager
