Manager, Program and Customer Management

Autoliv United States • Auburn Hills, MI

6d

About The Position

Autoliv is seeking an automotive leader to guide a team of Program Managers responsible for launching and sustaining customer programs with leading global OEMs. This people-leadership role focuses on leading teams, building customer relationships, and driving business results across multiple programs simultaneously.

The manager oversees customer programs from product development and launch through the product lifecycle, supporting manufacturing operations and ensuring program timing, cost, quality, financial, and profitability objectives are met. The position also leads cross-functional collaboration across global regions and serves as an escalation point for critical customer program issues.

Autoliv describes an international work setting with opportunities for career and personal development. Its training and development programs emphasize technical competency, leadership development, and business management skills. The company states that it is an equal opportunity employer.

Requirements

• Bachelor's degree in Engineering, Business, or a related field.
• 10+ years of automotive program management experience.
• 5+ years of leadership experience managing Program Managers, Project Managers, or customer-facing teams.
• Proven experience leading product development and launch programs within the automotive industry.
• Strong financial, customer management, and cross-functional leadership skills.
• Willingness to travel as needed.
• Experience leading Program Managers, Project Managers, or customer-facing program teams within the automotive industry.

Nice To Haves

• Experience supporting Japanese OEMs, including Toyota, Honda, Nissan, or Subaru, is highly desirable.
• Restraints or automotive safety systems experience is a plus.

Responsibilities

• Lead, coach, and develop a team of Program Managers.
• Oversee multiple customer programs and ensure timing, cost, quality, and financial objectives are achieved.
• Build strong relationships with OEM customers and serve as the escalation point for critical program issues.
• Drive launch readiness and support manufacturing operations throughout the product lifecycle.
• Own program financial performance, profitability, and risk management activities.
• Lead cross-functional collaboration across global regions to ensure alignment, timely decision-making, and successful program execution.

Benefits

• Attractive compensation package.
• Recognition awards.
• Company events.
• University discount options.
• Other perks.
• Gender pay equality.
• Training and development programs emphasizing technical competency, leadership development, and business management skills.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager