Manager, Product Management

McDonald's Corporation • Chicago, IL

4d • $127,332 - $159,165

About The Position

McDonald’s Global Technology is seeking a strategic, customer-focused Product Manager to lead product strategy and market enablement for eProduction, its restaurant food forecasting and production planning platform. eProduction helps restaurant crew and managers make informed production decisions throughout the day, supporting food availability, waste reduction, and operational efficiency.

This role connects product direction with successful market adoption. It owns eProduction’s vision, roadmap, and value proposition while partnering with Global and Market Operations, deployment teams, and external partners to activate new capabilities, expand into new markets, and improve business outcomes. The role represents restaurant and market needs in product decisions and ensures markets are prepared to adopt, use, and realize value from the platform.

Requirements

• At least 5 years of Product Management or Product Ownership experience.
• Experience managing digital or technology products across multiple markets, regions, or business units.
• Ability to translate customer and operational needs into product priorities and measurable outcomes.
• Experience leading product launches, adoption initiatives, change management, or large-scale implementations.
• Strong analytical, problem-solving, and data-driven decision-making skills.
• Strong communication, presentation, and stakeholder management skills.
• Bachelor’s degree in Business, Technology, Engineering, Computer Science, or a related field, or equivalent experience.

Nice To Haves

• Experience in restaurant, retail, hospitality, operations, supply chain, inventory management, or enterprise technology.
• Experience with hardware-enabled solutions.
• Experience supporting global markets, franchisees, operators, or field teams.
• Experience creating training, enablement, or deployment materials.
• Experience managing technology vendors and external partners.
• Knowledge of restaurant technology ecosystems, POS, Back Office systems, data platforms, and APIs.
• MBA, advanced degree, or relevant product/project management certification.

Responsibilities

• Define and evolve eProduction’s long-term product vision, strategy, and roadmap in alignment with restaurant operations priorities and enterprise strategies.
• Translate restaurant, operator, and market needs into product outcomes, requirements, and investment priorities.
• Prioritize enhancements based on customer value, operational impact, adoption potential, risk, and cost.
• Develop business cases and recommendations to support product growth, innovation, and market expansion.
• Communicate product strategy, roadmap decisions, progress, risks, and value to leadership and market stakeholders.
• Lead initiatives to introduce eProduction into new markets and activate capabilities in existing markets.
• Define market readiness criteria, product prerequisites, and activation plans with Operations, deployment teams, and external partners.
• Ensure markets understand product capabilities, requirements, benefits, and operational use before launch.
• Coordinate product decisions, dependencies, issues, and escalations affecting market readiness and implementation.
• Support onboarding and stabilization by connecting market needs with global product, operations, and technology teams.
• Establish adoption goals, success metrics, and value hypotheses for launches and feature activations.
• Create and maintain market-facing product overviews, activation guidance, training content, and enablement sessions.
• Partner with Operations and change teams to identify adoption barriers and improve engagement and usage.
• Monitor product usage, utilization trends, operational feedback, and value realization across markets.
• Measure and communicate business impact, including food availability, waste reduction, operational efficiency, and ROI.
• Build relationships across Global Markets, Operations, Technology, Analytics, UX, and external partners.
• Collaborate on market needs, product priorities, launch sequencing, and investment trade-offs.
• Gather and incorporate market and restaurant feedback into product strategy and future enhancements.
• Serve as a global advocate for eProduction and its role in restaurant performance and production planning.
• Define and monitor product, adoption, and business performance metrics.
• Use data, customer feedback, and operational insights to improve user experience and restaurant outcomes.
• Partner with Engineering, Analytics, UX, Operations, and vendors to resolve issues and enhance performance.
• Balance strategic enhancements, market enablement, and product health to maximize long-term value.
• Maintain awareness of related restaurant systems and dependencies, including Back Office, POS, data platforms, PIM, and APIs.

Benefits

• Health and welfare benefits, including medical, prescription drug, mental health, dental, and vision coverage.
• Life insurance.
• Eligibility for a bonus based on individual and company performance.
• Long-term incentive eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager