Manager, Product Management
About The Position
As a Product Manager, you will drive product strategy, prioritization, and roadmaps for building and optimizing customer order-taking experiences. You will work with cross-functional teams—including engineering, design, marketing, and operations—to deliver product innovation and achieve business goals. You will champion customer and crew needs by translating their feedback into product requirements and guiding customer-centric development. The role calls for a customer-first product innovator who can lead cross-functional teams to deliver products that customers value and support business success. The role focuses on order-taking experiences within McDonald’s Global Technology and its digital product operating model, supporting the company’s broader growth strategy. It includes end-to-end product development, collaboration with global markets and partners, and use of customer, crew, research, and market insights to guide decisions and maintain a competitive product portfolio.
Requirements
- Bachelor’s or master’s degree, or equivalent work experience.
- At least 4 years of product management experience.
- Ability to influence and collaborate with cross-functional teams.
- Experience in an Agile product management role.
- Experience leading cross-functional teams and projects.
Nice To Haves
- Experience at a consumer or retail company.
- Experience building order-taking experiences in a retail context.
- Proficiency with the Jira product suite, such as Jira, Jira Plan, Jira Product Discovery, Confluence, or Jira Align.
- Technical or design background.
Responsibilities
- Develop and implement the product strategy and roadmap for order-taking experiences, aligned with business goals and market trends.
- Work within McDonald’s digital product operating model to drive better customer outcomes in line with strategic goals.
- Collaborate with partners to implement experiences aligned with the global personalization strategy.
- Drive end-to-end product development, including market research, defining customer requirements, developing product ideas, epics, stories, and acceptance criteria, and partnering with engineering and design to develop and launch products and features.
- Understand customer and restaurant crew needs, difficulties, and behaviors through research, user feedback, and market analysis.
- Use insights to guide product decisions and prioritize backlog items.
- Monitor industry trends and technologies to inform product strategy and keep the portfolio competitive.
- Facilitate release planning, weekly partner demos, and other operational Agile practices.
- Collaborate with cross-functional teams and global markets, including engineering, design, marketing, operations, and customer support, to execute product initiatives.
- Build a collaborative environment and strong team relationships to align product goals and achieve business objectives.
Benefits
- Comprehensive health insurance, including medical, prescription drug, mental health, dental, and vision coverage.
- Life insurance.
- Bonus eligibility based on individual and company performance.
- Eligibility for stock or other equity grants under McDonald’s long-term incentive plan.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
