Manager, Pharmacy

Signature Health Inc•Maple Heights, OH
•Onsite

About The Position

The Manager, Pharmacy reports to the Director, Pharmacy and serves as the head pharmacist for an assigned outpatient pharmacy location. The role oversees site pharmacy operations to ensure regulatory compliance, meet patient needs, and maintain clinical quality standards. The manager collaborates with clinical staff to provide safe, efficient patient care and leads a pharmacy team focused on optimal patient outcomes. The position also provides exceptional customer service by ensuring prescriptions are completed accurately and promptly and medication-related inquiries are resolved with urgency and care. The manager oversees daily pharmacy operations, performs pharmacist duties, supervises and develops staff, and supports continuous improvement. Work is normally performed in an interior office or clinical environment. Although operating hours are generally standard, flexibility to work evenings and extended hours may be required. Employees must comply with the annual influenza vaccination policy; medical or religious exemptions may be submitted for review. The workplace is drug-free, and applicants must pass a pre-employment drug screen after receiving a conditional offer.

Requirements

  • Valid, unencumbered Registered Pharmacist (RPh) license in Ohio.
  • At least 5 years of pharmacy experience, including at least 3 years as a supervising pharmacist.
  • Bachelor of Science degree in Pharmacy from a university accredited by the American Association of Colleges of Pharmacy.
  • American Heart Association (AHA) Basic Life Support (BLS) certification.
  • Demonstrated proficiency with basic computer skills, including Microsoft Windows, Outlook, Word, PowerPoint, and Excel.
  • Ability to work evenings and extended hours when required.
  • Ability to meet the role's physical and sensory requirements, including occasional lifting and carrying up to 15 pounds, frequent bending, reaching, repetitive hand movements, standing, walking, squatting, and sitting, and adequate hearing, speaking, vision, and dexterity.
  • Compliance with the annual influenza vaccination policy; exemption requests may be submitted for medical or religious reasons.
  • Successful completion of a pre-employment drug screen after receiving a conditional offer.

Nice To Haves

  • Graduate degree such as an MS, MBA, or PharmD.

Responsibilities

  • Manage and oversee the daily operations of the pharmacy team.
  • Coach and develop team members, address individual performance, and support objectives through the annual review process.
  • Model adherence to Signature Health policies and procedures and applicable state and federal laws.
  • Develop, lead, and participate in team meetings and process improvement initiatives to evaluate productivity, quality, and efficiency.
  • Perform pharmacist duties, including preparing prescription orders and reviewing them to identify, prevent, and resolve drug-related concerns.
  • Serve as the site pharmacy escalation point for inquiries requiring advanced expertise or discretion.
  • Interview, hire, and participate in training and development of site-based pharmacy staff.
  • Provide timely, accurate, and understandable pharmacy counseling and education to patients and staff.
  • Build professional relationships with healthcare professionals and collaborate with the care team.
  • Monitor and maintain inventory, oversee ordering and receiving, and conduct audits as needed.
  • Identify improvement opportunities and recommend solutions to support growth, efficiency, and patient care.
  • Perform other duties as assigned.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) match
  • HealthJoy, a no-cost medical and mental health online resource available on Day 1
  • Robust earned paid time off program (PTO)
  • Federal Loan Forgiveness Program on eligible roles
  • Professional Development Support
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