Manager, Pharmacy

Signature Health • Maple Hts., OH

20d

About The Position

The Manager, Pharmacy reports to the Director, Pharmacy and serves as the head Pharmacist for an assigned outpatient pharmacy location. The role oversees site pharmacy operations to ensure regulatory compliance, meet patient needs, and uphold clinical quality standards. The manager works closely with clinical staff and leads the pharmacy team to support safe, efficient care and optimal patient outcomes. The position also provides exceptional customer service by ensuring prescriptions are completed accurately and promptly and medication-related inquiries are resolved with urgency and care.

The Manager oversees daily pharmacy operations and team performance, provides coaching and development, and leads process-improvement efforts. The role also performs pharmacist duties, including reviewing prescription orders and identifying, preventing, and resolving drug-related concerns; serves as the site escalation point for complex inquiries; and supports hiring, training, inventory management, and patient and staff education.

Work is normally performed in an interior office or clinical environment. Although operating hours are generally standard, evening and extended hours may be required. The role involves sitting, standing, walking, bending, reaching, repetitive hand movements, and occasional lifting and carrying items weighing up to 15 pounds. There may be exposure to blood-borne pathogens. Employees must comply with the annual influenza vaccination policy; exemption requests may be submitted for review but are not guaranteed approval. The workplace is drug-free, and applicants must pass a pre-employment drug screen after receiving a conditional offer.

Requirements

• Valid, unencumbered Registered Pharmacist (RPh) license in Ohio.
• At least 5 years of pharmacy experience, including at least 3 years as a supervising pharmacist.
• Bachelor of Science degree in Pharmacy from a university accredited by the American Association of Colleges of Pharmacy.
• American Heart Association (AHA) Basic Life Support (BLS) certification.
• Proficiency in basic computer skills, including Microsoft Windows, Outlook, Word, PowerPoint, and Excel.
• Ability to perform the essential functions of the position, with reasonable accommodations considered upon request.
• Compliance with the annual influenza vaccination policy; medical or religious exemption requests are subject to review and are not guaranteed approval.
• Successful completion of a pre-employment drug screen after receiving a conditional job offer.

Nice To Haves

• Graduate degree such as an MS, MBA, or PharmD.

Responsibilities

• Manage and oversee the daily operations of the pharmacy team.
• Coach and develop team members, monitor individual performance, and support achievement of objectives through the annual review process.
• Model adherence to Signature Health policies and procedures and applicable state and federal laws.
• Develop, lead, and participate in team meetings and process-improvement initiatives to evaluate productivity, quality, and efficiency.
• Perform pharmacist duties, including accurately preparing prescription orders and reviewing and assessing them to identify, prevent, and resolve drug-related concerns.
• Serve as the site pharmacy escalation point for inquiries requiring greater expertise or discretion.
• Interview and hire pharmacy staff and participate in their training and development.
• Provide timely, accurate, and understandable pharmacy counseling and education to patients and staff.
• Build positive, professional relationships with healthcare professionals and collaborate with the care team.
• Monitor and maintain inventory, oversee ordering and receiving, and conduct audits as needed.
• Identify improvement opportunities and propose solutions to support growth, efficiency, and patient care.
• Perform other duties as assigned.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) match
• HealthJoy, a no-cost medical and mental health online resource available on Day 1
• Robust earned paid time off program (PTO)
• Federal Loan Forgiveness Program for eligible roles
• Professional Development Support

What This Job Offers

• Job Type: Full-time
• Career Level: Manager