Manager, Operations

DSV•Lancaster, TX
•$86,688 - $130,032

About The Position

The Operations Manager oversees and coordinates the day-to-day operations of the transportation and logistics department. The role works with internal departments and external partners to ensure transportation and logistics processes are efficient and effective. It is based in Lancaster, Pennsylvania, within DSV’s Solutions division, and is a full-time position. The position requires at least five years of transportation and logistics management experience. A bachelor’s degree in transportation and logistics, supply chain management, or a related field is preferred; freight forwarding experience is also preferred. The expected annual base pay range is $86,688.00–$130,032.00, with actual compensation determined by job-related factors. DSV describes its employment as at will. Benefits information is available through the DSV Benefits Showcase; benefits and eligibility may vary by location and division.

Requirements

  • At least 5 years of experience in transportation and logistics management.
  • Strong organizational and project management skills.
  • Excellent communication and interpersonal skills.
  • Knowledge of transportation and logistics regulations and compliance.
  • Analytical and problem-solving skills.
  • Ability to work under pressure and meet tight deadlines.
  • Fluent English, oral and written.
  • Proficiency in Microsoft Office Suite.

Nice To Haves

  • Bachelor’s degree in transportation and logistics, supply chain management, or a related field.
  • Experience in the freight forwarding industry.
  • Certification in transportation and logistics, such as Certified Transportation Professional (CTP) or Certified Logistics Professional (CLP).
  • Experience with transportation management software (TMS).

Responsibilities

  • Oversee the transportation and logistics department’s daily operations to ensure processes run smoothly and efficiently.
  • Coordinate with internal departments, including sales and customer service, to meet customer needs.
  • Develop and implement transportation and logistics strategies to improve efficiency, reduce costs, and increase profitability.
  • Collaborate with external partners, including carriers and suppliers, to maintain relationships and ensure reliable transportation services.
  • Monitor transportation and logistics performance metrics and implement corrective actions where necessary.
  • Conduct regular audits of transportation and logistics processes to ensure compliance with company policies and regulations.
  • Provide management with timely and accurate reports on transportation and logistics activities.
  • Identify and implement continuous improvement initiatives to optimize transportation and logistics operations.
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