Manager, Operations

Performance Team•Groveport, OH
•$80,000 - $85,000

About The Position

The Manager, Operations manages activities related to operations and the development of company products, personally or through subordinate supervisors. The role supports a warehouse and distribution logistics operation and is responsible for meeting cost, quality, and delivery commitments while coordinating production and operational resources. The position oversees up to five subordinate supervisors who manage more than 50 employees across Special Projects, Shipping and Receiving, Packing, Order Processing, Routing, Inventory, and Auditing. It is responsible for the overall direction, coordination, and evaluation of these units, including hiring, training, work planning, performance appraisal, employee relations, and problem resolution. Candidates must have at least five years of warehouse operations management experience, at least one year of cold storage experience, experience in a production-based, fast-paced environment, and warehouse performance management experience. A high school diploma or GED is required, or an equivalent combination of education and experience.

Requirements

  • High school diploma or GED, or equivalent combination of education and experience.
  • At least 5 years of warehouse operations management experience.
  • At least 1 year of cold storage experience.
  • Experience working in a production-based, fast-paced environment.
  • Warehouse performance management experience.
  • Must be authorized to work for any employer in the United States.

Responsibilities

  • Provide input to product strategy and research and development of new and emerging products.
  • Establish production and quality control standards, develop budget and cost controls, and obtain data on product types, quantities, specifications, and delivery dates.
  • Guide development of manufacturing process plans, including personnel, material, subcontract, facility, tooling, and equipment needs.
  • Ensure established cost, quality, and delivery commitments are met.
  • Coordinate manufacturing activities with other organizational functions and suppliers to optimize production and use of human resources, machines, and equipment.
  • Review production and operating reports and direct resolution of operational, manufacturing, and maintenance problems to minimize costs and prevent delays.
  • Perform administrative activities for shop operations, including compiling, storing, and retrieving production data for reports.
  • Determine responsibilities of organizational units and staff positions to accomplish business objectives.
  • Train assigned employees and ensure they understand and comply with company, government, and customer policies, procedures, and regulations.
  • Direct, coordinate, and evaluate the Special Projects, Shipping and Receiving, Packing, Order Processing, Routing, Inventory, and Auditing units through subordinate supervisors.
  • Interview, hire, train, assign, and direct employees; appraise performance; reward and discipline employees; address complaints; and resolve problems.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) with company match
  • Employee Assistance Program
  • Paid Time Off
  • Flexible work schedules when possible
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