Manager Operational Logistics NORAM

LANXESS Corporation • Woodbridge Township, NJ

3d • Hybrid

About The Position

The Manager Operational Logistics NORAM serves as the primary operational interface among Customer Service, IBP, Global Procurement/Logistics (GPL), transportation service providers, carriers, distribution centers, and manufacturing locations. The role manages operational escalations and transportation rate requests, monitors high-volume and key lanes, and ensures transportation master data is accurate and aligned with operational requirements. It identifies poor-performing service providers and escalates issues to GPL to improve delivery performance and customer service.

The manager leads strategic projects, cost management, and supply chain excellence initiatives in transportation and external warehousing. The role leads OTIF performance work related to transportation and third-party service providers, identifying root causes and initiating corrective and preventive actions to improve supply continuity, distribution performance, and customer service. It also serves as the Lubricant Additives Business Units’ operational interface to external warehouses, resolving day-to-day issues and escalations and communicating performance findings and improvement requirements to GPL.

This is a hybrid role requiring an on-site presence, with travel as needed.

Requirements

• Bachelor’s degree in Business Administration or a closely related field.
• 10+ years of professional experience in Supply Chain, Logistics/Transportation Management, and Distribution Network.
• Familiarity with transport markets and carrier operations, warehouse operations, and 3PL management.
• Experience with supply chain and KPI analytics, continuous improvement, freight cost analysis and optimization, and cross-functional stakeholder management.
• Familiarity with SAP Order to Cash and TM processes.
• Ability to travel as needed.
• Ability to work in a hybrid role with an on-site presence required.

Responsibilities

• Act as the primary operational interface between Customer Service, IBP, GPL, transportation service providers, carriers, distribution centers, and manufacturing locations.
• Manage escalations and transportation rate requests.
• Monitor high-volume and key transportation lanes.
• Ensure transportation master data is accurate and aligned with operational requirements.
• Identify poor-performing service providers and escalate issues to GPL to improve delivery performance and customer service.
• Lead strategic projects, cost management, and supply chain excellence initiatives in transportation and external warehousing.
• Lead OTIF performance activities related to transportation and third-party service providers.
• Identify root causes and initiate improvement activities, corrective actions, and preventive actions to enhance supply continuity, distribution performance, and customer service.
• Serve as the Lubricant Additives Business Units’ operational interface to external warehouses, resolving day-to-day issues and escalations.
• Provide GPL with performance findings and improvement requirements.

Benefits

• Competitive compensation, including participation in a global bonus program.
• Retirement plans, health programs, life insurance, and medical care.
• Flexible working arrangements through the global Xwork program.
• Professional and personal development through formal and informal education, training, and knowledge-building opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager