Manager on Duty

Waugh Chapel•Gambrills, MD

4d•Onsite

About The Position

A Manager On Duty is responsible for ensuring the success of our swim lessons by training, managing and motivating a successful team, coordinating and reviewing class schedules and ensuring you have a school that’s set up for success at every lesson. You’ll guide new team members and families through their first days at Goldfish and be there to support them as they progress in our program and in life. Your success in this role will be measured by your ability to provide a positive staff culture from day 1 and offering open, honest communication in a positive and nurturing environment. You will train a team who provides the same quality work as you and doing quality work yourself by cross-training in multiple roles, substituting when necessary and representing Goldfish Swim School’s core values. You will understand and lead the daily operations to ensure the school is running according to Goldfish Swim School’s standard operating procedures. You will provide training to staff and stay on track with quarterly and annual enrollment goals and any subsequent goals intended to measure success. You will create and implement a plan of action when quarterly and annual goals are off track. You will gain high level competency in class bookings, scheduling, reporting and administrative functions as well as the Goldfish Swim School curriculum, swim lesson quality standards and safety standards. Everyone in our building is lifeguard CPR & AED certified, so you must be able to pass a basic swim test (50 yards) to earn your certification. All management team members will also obtain their Certified Pool Operator (CPO) certification. You will direct and oversee the implementation of the Emergency Action Plan and all safety procedures for the school.

Requirements

Must be able to pass a basic swim test (50 yards) to earn lifeguard CPR & AED certification.
Must obtain Certified Pool Operator (CPO) certification.
Schedule availability that includes some weekday evenings (until 8:30pm) and at least one weekend (Saturday or Sunday) shift per workweek.
Must be able to work the same scheduled days every week (Ex. Every Monday from 8:30-4:30).

Nice To Haves

Backgrounds and futures in: Child Care, Elementary Education, Babysitter, Coach, Stay at Home Mom, Camp Counselor, Fitness Instructor, Teachers Aide, Special Needs, Fitness, Lifeguard, Swimming, YMCA, Teacher, Mentor, Childcare, Entry-Level, Full Time, Sales and Customer Service, Food & Beverage, Restaurant Management, Retail Management, Athletics, Key Holder, Sales force, Team Lead.

Responsibilities

Train, manage and motivate a successful team.
Coordinate and review class schedules.
Ensure the school is set up for success at every lesson.
Guide new team members and families through their first days.
Support team members and families as they progress in the program.
Provide a positive staff culture from day 1 and offering open, honest communication in a positive and nurturing environment.
Train a team who provides the same quality work as you and doing quality work yourself by cross-training in multiple roles, substituting when necessary and representing Goldfish Swim School’s core values.
Understand and lead the daily operations to ensure the school is running according to Goldfish Swim School’s standard operating procedures.
Provide training to staff and stay on track with quarterly and annual enrollment goals and any subsequent goals intended to measure success.
Create and implement a plan of action when quarterly and annual goals are off track.
Gain high level competency in class bookings, scheduling, reporting and administrative functions as well as the Goldfish Swim School curriculum, swim lesson quality standards and safety standards.
Direct and oversee the implementation of the Emergency Action Plan and all safety procedures for the school.