Manager on Duty
Club Pilates - Iowa•Cedar Rapids, IA
•$18 - $23•Onsite
About The Position
The purpose of the Manager on Duty/Sales Lead is to assist the Studio Manager with new membership sales by bringing new members to the studio and booking them into Intro Classes. The Manager on on Duty/Sales Lead also assists with retaining current members. This is a part-time, in-studio role with a minimum of 20-25 hours availability per week.
Requirements
- Excellent sales, communication, and customer service skills required
- Goal-oriented with an ability to achieve sales in memberships, retail, private training, and teacher training
- Ability to learn and use the Club Ready software system
- Ability to stand or sit for up to 8 hours throughout the workday
- Must be fluent in English and have excellent communication skills via in person, phone, and email
- Must be able to work under pressure and meet tight deadlines
- Must have proficient computer skills
- Daily and/or occasional travel may be required.
- Ability to cover/host/sell Intros
- Ability to open and close studio
Nice To Haves
- Pilates fitness knowledge or background is preferred but not required.
Responsibilities
- Execute front desk sales process of lead generation, follow up, and close
- Conduct tours of the facility while establishing a relationship and targeting individual’s needs and wants
- Book quality appointment to achieve monthly sales quota
- Assist when scheduled in studio with membership needs and overall satisfaction of the club including cancellations, freezes, new sales and upgrade/downgrade requests
- Assist with milestones events within the current studio. (Examples include but are not limited to 100 clubs, 250 clubs, birthdays etc.)
- Assist in implementing events and class challenges to current members
- Maintain acceptable level of personal sales production
- Emphasize and enforce objectives of the club as a fitness and wellness provider
- Present available services to current or prospective members
- Lead intro classes with sales team
- Assist in attending special events (health fairs, grand openings, marathons, and community and hospital events) to promote the club
- Assist Studio Manager in inventory and other club necessities, as assigned.
- Higher level permissions through CR
- Teaching scheduled classes, if applicable
- Acting manager when staffed
- Other duties as assigned
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
No Education Listed
