Manager on Duty

Goldfish Swim School - Livingston•Mount Olive, NJ

2d•$21•Onsite

About The Position

We are looking for a Manager on Duty to be part of our growing Goldfish Swim School Livingston and Springfield locations. We are seeking a self starter who is motivated to grow and succeed! Very competitive compensation based on experience.

Requirements

Exceptional organization skills
The ability to communicate and connect with employees and customers to build trust and genuine relationships.
Ownership and initiative to solve problems and make recommendations
Shows the ability to make sound objective decisions based on facts, logic, and good judgement in a timely manner.
Results driven, with an infinite mindset
Has intrinsic motivation to succeed and to lead the team in succeeding.
Sharp attention to detail and ability to incoporate multitasking in oversight.
Positive, up beat attitude that focuses on producing results through coaching, not driving.

Nice To Haves

Customer service, relationship building, and sales experience experience preferred
1 year aquatics experience preferred - Lifeguarding, coaching, teaching, and/or supervising

Responsibilities

As a lead, directs and controls the daily operations, ensuring the school is running according to GSS standards.
Assists both departments in managing the day to day operations by: upholding Values & Standards, ensuring policies, procedures, and systems are consistent, organizing & delegating, and provides support through mentoring and training.
Assists both departments in leading by contributing to the following: initiatives, goals, elevation & change, troubleshooting, momentum & traction, cooperation & commitment, and empowering the team.
Demonstrates continued growth in Leadership Development.
Lead the staff of GSS to ensure high productivity, excellent performance and positive employee satisfaction during swim lessons.
Provides disciplinary action when necessary and/or direct team members to management.
Attends and assists all In-Services, Workshops, and L10 Meetings.
Proficient in all technology platforms (The WAVE) to achieve a high level of competence in bookings, class scheduling, reporting and administrative functions. The WAVE consists of iCP, Salesforce, and LMS.
Proficient in the Visual Curriculum Book.
Maintains a streamline communication system between the GM and team.
Oversees the opening and closing process.
Able to troubleshoot the pump room for safety.
Participates in teaching, deck supervising, and sales & Service maintain proficiency in all skill sets.
Assists in the implementation of the Emergency Action Plan and all safety procedures that pertain to the GSS facility and trains all current staff on the GSS EAP.
Maintains current certifications and stays up-to-date professionally on the aquatics and management field.