Manager on Duty

Blackford County Foods•Connersville, IN
•Onsite

About The Position

The Manager on Duty (M.O.D.) is responsible for modeling and providing excellent customer service, ensuring adequate store staffing, and overseeing smooth daily operations. This role involves opening and closing the store, managing cash drawers, operating the cash register, training and supervising clerks, handling price changes, performing office duties, stocking merchandise, processing returns and refunds, signing for deliveries, and maintaining the overall appearance and safety of the store.

Requirements

  • High school diploma or equivalent preferred
  • Previous retail cashier experience preferred
  • Ability to use interpersonal skills and communicate with customers, management, vendors and co-workers in a pleasant and effective manner, including active listening and using proper grammar
  • Must be proficient in basic math and grammar skills
  • Must be able to safely and properly use cash register, baler, electric jack, hand jack, box cutter or other cutting tools, wrapper, floor scrubber and various other cleaning tools
  • Must be able to efficiently operate a computer, including a variety of software programs (MS Word, ICL, Save-a-Lot Program, First Class) and other office machines such as office copier, calculator and telephone

Responsibilities

  • Open and close store on time daily, ensuring that security procedures are followed and alarms are properly set or disarmed
  • Count and balance cash drawers to ensure amounts are correct; maintain adequate cash balance in office for daily operations; make bank deposits
  • Operate cash registers/scanners; properly weigh produce, scan and bag merchandise accurately and in a timely manner
  • Receive customer payments accurately, including cash, check, credit, debit and EBT transactions, and WIC coupons; provide accurate change when appropriate
  • Train and supervise clerks in their daily duties
  • Handle price changes in system, make signs and tags for shelves
  • Handle miscellaneous office duties such as ordering office supplies, answering telephones, processing new hire paperwork, and sending coupons to manufacturers
  • Stock merchandise as needed, including produce, dairy and bakery items
  • Make decisions regarding customer returns and refunds
  • Provide and model friendly customer services at all times
  • Sign for deliveries by UPS, FedEx or other courier system
  • Maintain overall store appearance by cleaning floors, straightening items on shelves, pulling cardboard boxes, etc.
  • Ensure customer safety by keeping aisles clear, cleaning up spills, etc.
  • Perform other duties as required by management
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