Manager on Duty

Goldfish Swim School - Waugh Chapel•Gambrills, MD

1d•$45,000 - $47,000•Onsite

About The Position

A Manager On Duty is responsible for ensuring the success of our swim lessons by training, managing and motivating a successful team, coordinating and reviewing class schedules and ensuring you have a school that’s set up for success at every lesson. You’ll guide new team members and families through their first days at Goldfish and be there to support them as they progress in our program and in life. Your success in this role will be measured by your ability to: Provide a positive staff culture from day 1 and offering open, honest communication in a positive and nurturing environment Train a team who provides the same quality work as you and doing quality work yourself by cross-training in multiple roles, substituting when necessary and representing Goldfish Swim School’s core values Do the right things, making the right decisions and treating people with integrity, compassion and trust Understand and lead the daily operations to ensure the school is running according to Goldfish Swim School’s standard operating procedures Provide training to staff and stay on track with quarterly and annual enrollment goals and any subsequent goals intended to measure success Create and implement a plan of action when quarterly and annual goals are off track Gain high level competency in class bookings, scheduling, reporting and administrative functions as well as the Goldfish Swim School curriculum, swim lesson quality standards and safety standards

Requirements

Must be able to pass a basic swim test (50 yards) to earn lifeguard CPR & AED certification
Must obtain Certified Pool Operator (CPO) certification
Schedule availability that includes some weekday evenings (until 8:30pm) and at least one weekend (Saturday or Sunday) shift per workweek
Must be able to work the same scheduled days every week (Ex. Every Monday from 8:30-4:30)

Nice To Haves

Backgrounds and futures in: Child Care, Elementary Education, Babysitter, Coach, Stay at Home Mom, Camp Counselor, Fitness Instructor, Teachers Aide, Special Needs, Fitness, Lifeguard, Swimming, YMCA, Teacher, Mentor, Childcare, Entry-Level, Full Time, Sales and Customer Service, Food & Beverage, Restaurant Management, Retail Management, Athletics, Key Holder, Sales force, Team Lead

Responsibilities

Provide a positive staff culture from day 1 and offering open, honest communication in a positive and nurturing environment
Train a team who provides the same quality work as you and doing quality work yourself by cross-training in multiple roles, substituting when necessary and representing Goldfish Swim School’s core values
Do the right things, making the right decisions and treating people with integrity, compassion and trust
Understand and lead the daily operations to ensure the school is running according to Goldfish Swim School’s standard operating procedures
Provide training to staff and stay on track with quarterly and annual enrollment goals and any subsequent goals intended to measure success
Create and implement a plan of action when quarterly and annual goals are off track
Gain high level competency in class bookings, scheduling, reporting and administrative functions as well as the Goldfish Swim School curriculum, swim lesson quality standards and safety standards
Direct and oversee the implementation of the Emergency Action Plan and all safety procedures for the school