Manager - Office

CONA Services•Valparaiso, FL

About The Position

The Manager - Office is responsible for route settlement, accounts payable, accounts receivable, budgeting, facilities management, and general office management functions. The role provides daily support to the Sales Center Manager and teams, supports CONA/SAP reporting, and coordinates cross-functional work to ensure shipments are settled and revenue is captured. It also oversees facility administration, internal audit guidelines, vendor relationships, and financial and accounting process improvements. The manager carries out supervisory responsibilities under UNITED policies and applicable laws, including interviewing, hiring, training, assigning and directing work, appraising performance, addressing complaints, resolving problems, and building positive associate morale. The position also supports facility safety and security, local IT functions, travel arrangements, disaster response, and the Sales Center Manager’s annual Image Review.

Requirements

  • Minimum age of 18 years.
  • Valid driver’s license and obligation to maintain compliance with UNITED fleet policy.
  • Use required personal protective equipment and comply with UNITED safety policies.
  • Regular and prompt attendance.
  • Ability to read, write, and speak English.
  • Ability to maintain a neat, professional appearance within Company guidelines.
  • Ability to maintain the safety and security of Company assets.
  • Ability to utilize Company-provided resources and technology.
  • Strong leadership and organizational skills.
  • Proven ability to coach and manage the needs and concerns of multiple associates.
  • Associate degree (A.A.) or equivalent from a two-year college or technical school; or at least one year of related experience and/or training; or an equivalent combination of education and experience.
  • Ability to demonstrate interpersonal and planning skills.
  • Wear safety-toed shoes when operating powered industrial equipment or working where it is in use, performing fleet maintenance, working with palletized product, using hand trucks or dollies to deliver product, or providing cooler services.
  • Meet the listed physical requirements, including sitting frequently; standing, walking, overhead reaching, and fine manipulation occasionally; and typing repeatedly. Limited requirements include bending, kneeling or squatting, climbing stairs, crawling, vehicle operation, PPE or special clothing, grasping, pushing or pulling, lifting and carrying up to 50 pounds, and exposure to water, chemicals, weather, and noise.

Responsibilities

  • Carry out supervisory responsibilities in accordance with UNITED policies and applicable laws.
  • Interview, hire, and train associates; plan, assign, and direct work; appraise performance; address complaints and resolve problems; and build positive associate morale.
  • Provide daily support to the Sales Center Manager and teams.
  • Provide CONA/SAP support and reporting.
  • Submit monthly petty cash reconciliations, journal entries, and accruals to Accounting Managers.
  • Handle accounts receivable pricing corrections and customer or tax refunds.
  • Process customer non-sufficient funds items.
  • Manage the Invoice Management System.
  • Coordinate cross-functional support to ensure shipments are settled and revenue is captured.
  • Manage internal audit guidelines for the facility.
  • Support local IT functionalities.
  • Manage the facility alarm system, cameras, and badge scanners.
  • Maintain required safety training logs and the organizational chart.
  • Serve as the primary contact for outside vendors.
  • Drive financial and accounting process improvements.
  • Assist with travel arrangements for out-of-town guests and associate work functions.
  • Provide support for natural disasters.
  • Manage and assist with the Sales Center Manager’s annual Image Review.
  • Audit logs maintained for coupons and event tickets.
  • Manage associate product sales.
  • Perform other appropriate duties as assigned by management.

Benefits

  • Two weeks of paid vacation within the first year.
  • Comprehensive Medical Preferred Provider Plan.
  • Dental and vision coverage and flexible spending.
  • Employee Assistance Program.
  • Company-paid life insurance of $50,000.
  • Optional accident, critical illness, universal life, home, and auto insurance.
  • Paid maternity and paternity leave.
  • Paid holidays and sick time.
  • 401(k) match: 50% on the first 6%, plus an additional annual match of up to 3%.
  • Employee discounts on cell phones, event tickets, gym membership, car buying, hotels, car rentals, technology, and other items.
  • Competitive compensation.
  • CDL school tuition reimbursement of up to $5,250 for qualified candidates.
  • Internal career growth support through on-the-job training, learning, and advancement opportunities.
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