RYA Mgr of Training & Compliance
About The Position
The Manager of Training will ensure that employees are trained in accordance with the policy and procedures of the Company. This role is responsible for training required Station and support personnel, maintaining Ryan Air customer service and cargo service standards, and ensuring proper processes are utilized for mail and freight handling, aircraft loading/unloading, and accurate data input into TakeFlite. The position involves liaising with management to determine training needs, designing and conducting training sessions, preparing educational materials, supporting new employees, and conducting training evaluations. Additionally, the role provides coverage at Ryan Air Stations when needed, notifies the Director of Stations of operational discrepancies, collaborates with the Director of Safety on safety-related training, reports post-travel trends, assists stations with compliance, and travels as required. Other duties may be assigned.
Requirements
- Must be a high school graduate or equivalent.
- Must be able to pass a ten year security background check for airport badging.
- Must be able to routinely lift 70 pounds.
- Must have a valid driver’s license with a clean driving record.
Nice To Haves
- Three years of aviation experience preferred.
- Previous training experience preferred but not required.
Responsibilities
- Responsible for training required Station and support personnel in accordance with company policies and procedures.
- Responsible for maintaining Ryan Air customer service and cargo service standards.
- Ensures that the proper processes are utilized to accept, store and handle mail and freight.
- Ensures that the proper processes are utilized to stage, load and unload aircraft.
- Ensures that all mail and freight received is accurately processed, including input into TakeFlite.
- Liaise with management to determine training needs and schedule training sessions.
- Design effective training courses.
- Conduct training sessions, workshops, individual training sessions, etc.
- Prepare educational material such as module summaries, videos, etc.
- Support and mentor new employees.
- Conduct training evaluations to identify areas of improvement.
- Provides coverage at Ryan Air Stations when needed.
- Notifies the Director of Stations of any operational discrepancies or needs.
- Collaborate with the Director of Safety to implement training based on safety reporting.
- Report post-travel trends and feedback to Safety and Stations as part of a continuous improvement process.
- Assist stations with compliance to state and federal requirements.
- Travel to Ryan Air stations and other locations as required.
- Other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
