Manager of Sales

Ryder Supply Chain Solutions•Denver, CO

5d•Onsite

About The Position

The Manager Sales will receive oversight from a Senior Vice President of Sales and day-to-day supervision from the local DOS. A tailored, individual training and development plan will be put in place for the Sales Manager to accelerate his/her readiness to interview for future DOS openings. This development time in the Sales Manager position will vary based on the incumbent's background and experience. The duration of the Sales Manager developmental assignment will be 24 to 36 months. The position is located in Phoenix, AZ, with working hours from 8 AM to 5 PM, Monday through Friday.

Requirements

H.S. diploma/GED required
One (1) year or more Sales experience required
Strong verbal and written communication skills
Ability to get both verbal and written communication across that has the desired effect
Goal oriented, drive for results, assertive, and deal well with ambiguity
Possesses a high degree of initiative
Must have high level of energy and be a self-motivated and self-directed person
Ability to manage multiple assignments and tasks, set priorities, and adapt to changing conditions and work assignments
Ability to focus on multiple projects and activities simultaneously
Flexibility to operate and self-driven to excel in a fast-paced environment
Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
Demonstrates customer service skills

Responsibilities

Handle sales and sales process for inbound calls as well as outbound solicitation
Responsible for executing the business unit's marketing plan
Maintain current accurate data within the company's marketing database
Maximize rate opportunities within the market place
Responsible for generating rental, lease and used vehicle sales leads
Maintain and expand relationships with existing customer base
Ability to maximize operational effectiveness by coordinating overall inventory levels to meet customer demand
Meet overall Ryder market share by successfully executing the sales and marketing initiatives
Responsible for the overall profitability, operations and asset management of a rental location
Accountable for coordinating with Maintenance, Asset Management, Sales, and Marketing to ensure customer satisfaction
Maintain compliance with company, local, state, federal and other regulatory agencies
Complete understanding of marketplace conditions in order to maximize utilization of the rental fleet
Drive profitable revenue growth by maintaining and growing customer relationships
Responsible for overall satisfaction for all internal and external customers
Reconcile all customer concerns, issues, and disputes in order to maintain the ongoing relationship
Builds constructive and effective relationships with both internal and external customers
Maintain composure when addressing stressful situations
Clearly articulates Ryder's product and service offerings
Open and close the rental office, perform daily yard checks, complete rental agreements and paperwork, and respond to telephone inquiries in a professional manner.
Coordinate and schedule vehicle service and repairs with Maintenance staff.
The Senior Rental Sales Representative may lead and assist lower level employees.
On a voluntary basis as well as based on scheduling, the Rental Sales Representative will be required to perform the role of On-Call Representative based on work schedules as determined by Supervisor.
Performs other duties as assigned.