Manager of Sales Development

INHABIT IQ • Chandler, AZ

4d • Hybrid

About The Position

The Manager of Sales Development leads and coaches the Sales Development team to drive consistent top-of-funnel pipeline growth. The role oversees daily execution, performance metrics, and process adherence while partnering with Sales and Marketing to align outreach strategies and lead handoff. It focuses on improving productivity, conversion rates, and readiness across the sales development function.

The manager develops and manages Sales Development Representatives, establishes performance expectations, designs outbound prospecting strategies, and oversees onboarding and ongoing training. The role analyzes pipeline and outreach results, uses CRM and sales engagement platforms to track performance, and works with cross-functional teams and Sales leadership to improve processes, planning, and growth. The position is based in Chandler, Arizona, with an in-office work style: most team members work in the office Monday through Thursday and remotely on Friday.

Requirements

• Bachelor's degree in business, Marketing, Communications, or a related field; equivalent experience may be considered.
• At least 4 years of experience leading sales development, business development, or lead generation teams in a SaaS or technology-driven environment.
• Demonstrated success managing high-performing teams focused on pipeline generation and revenue growth.
• Strong understanding of outbound prospecting, lead qualification, account development, and sales engagement strategies.
• Experience with CRM platforms such as Salesforce and sales engagement tools such as Outreach, Salesloft, or similar technologies.
• Ability to analyze performance metrics, identify trends, and implement data-driven improvements.
• Experience partnering effectively with Sales leadership and cross-functional stakeholders.
• Strong coaching, mentoring, and talent development skills.
• Excellent verbal, written, presentation, and interpersonal communication skills.
• Ability to influence stakeholders and build working relationships across all organizational levels.
• Strong organizational, project management, and prioritization skills.
• Strategic thinking and ability to balance long-term planning with hands-on execution.
• Strong business acumen, analytical capability, and problem-solving skills.
• Self-motivated, results-oriented leadership, with urgency and accountability.

Nice To Haves

• Experience in property management, hospitality, vacation rental, or SaaS industries.

Responsibilities

• Lead, develop, and manage a team of Sales Development Representatives, fostering accountability, collaboration, and continuous improvement.
• Coach team members through individual and group training on prospecting, messaging, objection handling, lead qualification, and meeting generation.
• Establish performance expectations and monitor individual and team results against pipeline, activity, conversion, and revenue-related metrics.
• Develop and implement outbound prospecting strategies to increase new business opportunities and support revenue growth.
• Partner with Sales, Marketing, and other cross-functional teams to align outreach, improve lead quality, and optimize lead handoff processes.
• Analyze sales development performance, pipeline metrics, conversion rates, and outreach effectiveness to identify improvement opportunities.
• Manage onboarding and ongoing training programs to ensure team readiness and consistent execution of best practices.
• Use CRM and sales engagement platforms to track performance, improve productivity, and ensure accurate pipeline reporting.
• Drive process improvements and scalable programs to increase efficiency, effectiveness, and growth.
• Design and administer team incentive programs, contests, and recognition initiatives.
• Support workforce planning, goal setting, territory alignment, and capacity planning with Sales leadership.
• Provide leadership with regular reporting, insights, and recommendations on pipeline creation, team performance, and market opportunities.
• Collaborate with leadership to establish and refine sales development strategies, tools, workflows, and performance standards.
• Foster a positive, high-performance environment that encourages professional growth, innovation, and teamwork.
• Stay informed on industry trends, market dynamics, and sales development best practices.

Benefits

• Competitive pay
• Medical, dental, vision, and prescription health insurance plans
• Health Savings Accounts
• Flexible Spending Account
• Dependent Flexible Spending Account
• Critical illness and accident coverage
• Retirement savings plan (401(k)) with discretionary company match
• Short- and long-term disability
• Company-paid $25,000 life insurance
• Supplemental life and AD&D insurance
• Employee Assistance Program
• Paid holidays
• Paid vacation
• Paid volunteer time
• Employee discount programs

What This Job Offers

• Job Type: Full-time
• Career Level: Manager