CCI-Recruiting Manager
About The Position
The Manager of Recruitment is a player-coach role at Critical Connections, Inc. (CCI), leading a team of travel therapy recruiters while maintaining a personal recruiting desk. The role is directly accountable for both individual production and team performance, including sourcing, engaging, and booking clinicians; coaching recruiters; establishing activity and conversion standards; and achieving booking and Travelers on Assignment (TOA) goals. The manager partners with the SVP, Travel Division, Account Management, and Credentialing/Operations to align recruiting with client demand and move candidates from lead to assignment start. Success is measured by the combined results of the manager’s desk and the team, along with recruiter development and retention. The position is remote and requires quarterly travel.
Requirements
- Bachelor’s degree or equivalent professional experience.
- At least 5 years of healthcare staffing recruitment experience, with a consistent track record as a high-producing travel recruiter.
- At least 3 years of experience leading high-producing travel recruiting teams.
- Ability to carry a personal desk while managing a team and make an immediate impact.
- Strong understanding of travel healthcare staffing, clinician sourcing, and fulfillment.
- Demonstrated ability to coach recruiters to improve activity, conversion, and production.
- Strong organizational, communication, and time-management skills.
- Experience with ATS/CRM platforms and recruiting reporting tools.
- Ability to travel quarterly.
Nice To Haves
- Travel therapy recruitment experience in PT, OT, SLP, and assistants.
- Experience with Salesforce, TargetRecruit, LaborEdge, or comparable ATS/CRM platforms.
- Experience onboarding and ramping new recruiters.
- Experience leading a remote team.
Responsibilities
- Maintain an active personal recruiting desk and achieve individual booking, NWB, and TOA goals.
- Source, engage, qualify, submit, and book travel therapy clinicians across assigned disciplines and markets.
- Model effective recruiting practices, including candidate relationship-building, consultative selling, negotiation, and closing.
- Manage the full assignment lifecycle for personal travelers, including extensions, rebookings, and clinician experience.
- Build and maintain a pipeline of active and passive clinicians.
- Maintain accurate and timely documentation in Salesforce/TargetRecruit for personal candidate activity.
- Lead, coach, and develop travel therapy recruiters to achieve individual and team production goals.
- Conduct daily huddles, regular one-on-ones, and real-time call and deal coaching.
- Coach recruiters on sourcing, candidate engagement, qualification, objection handling, negotiation, and closing.
- Set activity, submission, and booking expectations and hold recruiters accountable.
- Support onboarding and ramp-up of new recruiters with training and leadership.
- Identify performance gaps and partner with the SVP, Travel Division on performance improvement plans as needed.
- Build a team culture centered on accountability, collaboration, competition, and results; contribute to recruiter retention, engagement, and recognition.
- Drive team efforts to generate and convert clinician leads and increase Net New Clinicians Booked; ensure leads are worked promptly and consistently.
- Build proactive talent pipelines across therapy disciplines and priority markets, and share sourcing feedback and market insights with leadership and Marketing.
- Monitor the team funnel from lead through assignment start; identify and address bottlenecks in submissions, interviews, offers, and starts.
- Partner with Account Management to prioritize open needs and align recruiting with client demand, and with Credentialing/Operations to support timely starts.
- Manage team extension and rebooking efforts to protect TOA, and reinforce recruiting playbooks and best practices.
- Ensure effective and consistent use of Salesforce/TargetRecruit, sourcing tools, and recruiting technology; uphold data quality, documentation, and process compliance.
- Track team and individual metrics using dashboards and scorecards; report team performance, pipeline health, forecasts, and risks to the SVP, Travel Division.
- Recommend process improvements that increase recruiter productivity and improve clinician experience.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
