Manager of Perishables

Hy-Vee, Inc.•Prairie Village, KS

About The Position

The Manager of Perishables supports the Store Director and other store leaders in overseeing daily store operations, ensuring excellent customer service, efficient workflows, and achievement of sales and operational goals. The role leads and develops employees, maintains high performance standards, and is responsible for the store when leadership is absent. It also helps uphold Hy-Vee’s values of honesty, integrity, friendliness, care, respect, sincerity, and high ethical standards. The position assists with employee supervision, coaching, training, employee relations, recruiting, hiring, orientation, scheduling, inventory, merchandising, pricing, promotions, and store safety and organization. It coordinates daily workflows, helps maintain equipment and store systems, supports strategies for growth and efficiency, and monitors compliance with company procedures and applicable laws. The role provides friendly, prompt customer service and represents the company positively in community activities. The job requires a high school education or equivalent experience, Dale Carnegie and perimeter department training, and over five years of similar or related managerial experience. The position involves frequent customer and employee contact, confidential business and personnel information, and a fast-paced environment exposed to dust, noise, temperature extremes, equipment movement hazards, possible electrical shock, and chemicals and solvents. Employment is contingent upon successfully completing a pre-employment drug screen.

Requirements

  • High school education or equivalent experience.
  • Dale Carnegie and perimeter department training.
  • Over five years of similar or related managerial experience.
  • Ability to use logical or scientific thinking to solve problems involving abstract and concrete variables.
  • Ability to perform arithmetic, algebraic, and geometric calculations.
  • Ability to report, write, or edit articles for publication; prepare and deliver presentations; interview, counsel, or advise people; and evaluate technical data.
  • Ability to perform light work exerting up to 20 pounds of force frequently.
  • Visual ability, with or without correction, to see from less than 20 inches to more than 20 feet, including depth perception, color vision, and field of vision.
  • Ability to climb, balance, stoop, kneel, reach, stand, walk, pull, lift, grasp, feel, talk, hear, and perform repetitive motions.
  • Successful completion of a pre-employment drug screen.

Responsibilities

  • Assist store leadership in supervising and directing store employees in alignment with company goals and standards.
  • Coach, train, and develop employees; handle employee relations issues and conflict resolution with support from store leadership and HR as needed.
  • Model excellent customer service, teamwork, professionalism, and a positive attitude.
  • Provide prompt, efficient, and friendly service, including helping customers locate and reach products, handling heavy items, and passing along customer suggestions or requests.
  • Assist with store operations, including opening and closing procedures, scheduling, inventory control, and maintaining a clean, organized, and safe environment.
  • Coordinate daily workflows to maximize productivity and efficiency.
  • Ensure equipment and store systems function properly and coordinate repairs as needed.
  • Collaborate with the Store Director on strategies for growth and efficiency.
  • Coordinate and participate in recruiting, hiring, orientation, and training of store employees.
  • Help determine the appropriate balance between customer service and labor costs for the market.
  • Help develop pricing structures and merchandising plans, and assist department heads in setting criteria to meet department goals.
  • Oversee merchandising efforts, including stocking shelves, maintaining appealing displays, and ensuring accurate pricing.
  • Help manage inventory ordering and restocking to minimize waste and prevent out-of-stocks.
  • Support promotional strategies and seasonal displays.
  • Represent the company positively and participate in local and company-wide community activities.
  • Help safeguard the store’s financial assets and review competitor pricing and new items.
  • Maintain store operations in accordance with company policies, store guidelines, procedure manuals, the Code of Ethics, and applicable laws and regulations.
  • Report to work as scheduled and work the expected number of hours.
  • Pursue educational opportunities and encourage employees to do the same.
  • Assist in all areas of the store as needed, participate as a stockholder in corporate decisions, and take responsibility for the store when leadership is absent.
  • Perform other job-related duties and special projects as required.
  • Instruct, assign, and review work; plan work, maintain standards, allocate personnel, and coordinate others’ activities.
  • Select new employees and act on employee problems, with authority to recommend and approve transfers, promotions, discipline, discharge, and salary adjustments.
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