Assistant Manager of Perishables

Hy-Vee, Inc.•Sioux Falls, SD

About The Position

The Assistant Manager of Perishables supervises and coordinates employee activities and ensures customers’ needs are met. The role supports a friendly, customer-focused store environment and helps maintain service standards, employee relations, product quality, departmental profitability, and compliance with company policies and applicable laws. The position oversees employee training and performance, merchandise ordering and displays, promotional placement, labor scheduling, safety, sanitation, store maintenance, accounting procedures, and record keeping. It also assists across store departments as needed and is authorized to purchase merchandise and supplies and order equipment repairs. The role reports to the District Store Director and Store Manager. It provides supervision across store positions except those reporting to or designated by the Store Manager. The position has daily contact with customers, employees, suppliers and vendors, and the general public, and occasional contact with regulatory agencies. Employment is contingent upon successfully completing a pre-employment drug screen.

Requirements

  • High school education or equivalent experience.
  • At least one year of retail experience, including performing Assistant Manager duties.
  • Ability to solve practical problems involving a variety of variables with limited standardization and interpret instructions.
  • Ability to perform arithmetic calculations involving fractions, decimals, and percentages.
  • Ability to interview to obtain basic information, guide people by providing basic direction, and follow technical manuals.
  • Ability to work with frequent contact with people.
  • Ability to physically perform medium work, exerting up to 50 pounds occasionally, 20 pounds frequently, and 10 pounds constantly to move objects.
  • Visual ability to see from less than 20 inches to more than 20 feet, with or without correction, including depth perception, color vision, and field of vision.
  • Ability to climb, balance, stoop, kneel, reach, stand, walk, pull, lift, grasp, feel, talk, hear, and perform repetitive motions.
  • Successful completion of a pre-employment drug screen.

Nice To Haves

  • Retail educational opportunities and continuing education, pursued whenever possible.

Responsibilities

  • Supervise and coordinate employee activities, including assigning and planning work, maintaining standards, allocating personnel, and coordinating others’ activities.
  • Promote a friendly, positive, and customer-focused atmosphere and provide prompt, courteous, efficient service to customers.
  • Oversee employee training, address employee issues, coordinate discipline when necessary, and provide ongoing education about company and store policies and procedures.
  • Determine promotional and advertising display locations and ensure product quality and quantities meet customer and store demand and profitability goals.
  • Ensure customer service, employee relations, and departmental profitability standards are met.
  • Ensure compliance with store accounting procedures and report potential problems.
  • Oversee building and grounds maintenance, sanitation, and cleanliness in accordance with store and company guidelines.
  • Use and understand store hardware and software technology.
  • Assist with forecasting and reviewing labor schedules in accordance with store director guidelines.
  • Evaluate employee performance and recommend personnel actions, including promotion, transfer, or dismissal.
  • Train and enforce safety procedures, complete customer accident and injury reports, and assign duties consistent with employee restrictions.
  • Direct merchandise ordering in assigned areas and assist with shelf replenishment and display construction.
  • Coordinate employee compliance with policies, laws, security, sales, and record-keeping procedures.
  • Confer with employees and help resolve problems affecting job duties, productivity, and adherence to policies and procedures.
  • Recruit and interview applicants, recommend or determine employment, and assist with orientation coordination.
  • Stay current with market trends, competitors, products, equipment, and merchandising techniques.
  • Recommend merchandise additions, deletions, and shelf allocations.
  • Pursue retail education and continuing education opportunities.
  • Assist in all store areas as needed and coordinate with department heads on schedules, labor issues, purchasing, and merchandising.
  • Sell merchandise to employees and customers, process authorized inter-store transfers, and handle cash registers.
  • Perform other job-related duties and special projects as required.
  • Report to work as scheduled and work the expected number of hours.
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