Assistant Manager Perishables

Hy-Vee, Inc.•Fitchburg, WI

About The Position

The Assistant Manager Perishables supervises and coordinates employee activities and ensures customer needs are met. The role supports a friendly, customer-focused store environment and helps maintain service standards, employee relations, departmental profitability, product quality, and store cleanliness. The Assistant Manager oversees training, employee issues, scheduling support, merchandise ordering, promotional displays, safety practices, compliance, and day-to-day operations. The position has authority to recommend and approve certain personnel actions and is authorized to purchase merchandise and supplies and order equipment repairs. Employment is contingent upon successful completion of a pre-employment drug screen.

Requirements

  • High school education or equivalent experience.
  • At least one year of retail experience, including performing Assistant Manager duties.
  • Ability to solve practical problems involving a variety of variables with limited standardization and interpret instructions.
  • Ability to perform arithmetic calculations involving fractions, decimals, and percentages.
  • Ability to interview to obtain basic information, guide people by providing basic direction, follow technical manuals, and interact with people.
  • Ability to perform medium physical work: exert up to 50 pounds occasionally, 20 pounds frequently, and 10 pounds constantly to move objects.
  • Visual ability to see from less than 20 inches to more than 20 feet, with or without correction, and depth perception, color vision, and field of vision.
  • Ability to climb, balance, stoop, kneel, reach, stand, walk, pull, lift, grasp, feel, talk, hear, and perform repetitive motions.
  • Ability to work in conditions involving dust, noise, temperature extremes, possible equipment movement hazards, electrical shock, and chemicals and solvents.
  • Ability to use the listed store equipment, including pallet jack, box cutter, cash registers, knives, trash compactor, cardboard baler, forklift, computer, calculator, telephone, fax machine, two-wheeler, register computer, ordering machine, limited power equipment, delivery vehicle, and related store equipment.
  • Meet supervisory responsibilities including instructing, assigning and reviewing work, planning work, maintaining standards, allocating personnel, and coordinating activities.
  • Employment is contingent upon successful completion of a pre-employment drug screen.

Nice To Haves

  • Retail education or continuing education opportunities.

Responsibilities

  • Create a friendly, positive atmosphere through flexibility, teamwork, and customer-focused service.
  • Encourage employees to greet and assist customers, provide prompt and courteous service, and set a positive example.
  • Assist customers with product location, reaching or loading items, and sharing customer suggestions or requests; answer customer telephone calls promptly.
  • Uphold Hy-Vee culture and values, including honesty, integrity, respect, ethical conduct, fairness, and care for customers and employees.
  • Oversee employee training, address employee issues, and coordinate disciplinary procedures when necessary.
  • Determine locations for advertising and promotional displays, and ensure product quality and quantities support customer needs and store profitability.
  • Ensure standards for customer service, employee relations, and departmental profitability are met.
  • Ensure compliance with store accounting procedures and report potential problems.
  • Oversee building and grounds maintenance, sanitation, and cleanliness in accordance with company and store guidelines.
  • Use and understand store hardware and software technology.
  • Assist with forecasting and reviewing labor schedules according to store director guidelines.
  • Evaluate employee performance and recommend personnel actions, including promotion, transfer, or dismissal.
  • Train and enforce safety procedures, complete accident and injury reports, and assign duties consistent with employee restrictions.
  • Direct merchandise ordering in assigned areas; assist with shelf replenishment and design and construct displays.
  • Coordinate employee compliance with established policies, laws, security, sales, and record-keeping procedures.
  • Confer with employees and help resolve issues affecting job duties, productivity, and adherence to policies and procedures.
  • Follow company policies and individual store guidelines, report as scheduled, and work the expected number of hours.
  • Identify employee motivational needs and provide an appropriate work environment.
  • Recruit and interview applicants, recommend or determine employment, and possibly coordinate orientations.
  • Keep current with market trends, competition, products, equipment, and merchandising techniques.
  • Provide ongoing education about new and updated company and store policies, procedures, and job duties.
  • Recommend merchandise additions, deletions, and shelf allocations.
  • Pursue retail education and continuing education opportunities when possible.
  • Assist in all store areas as needed and coordinate with department heads and other personnel on schedules, labor, purchasing, and merchandising goals.
  • Sell merchandise or issue it to authorized personnel for inter-store transfers, and handle cash registers.
  • Perform other job-related duties and special projects as required.
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