Assistant Manager of Perishables

Hy-Vee•Maplewood, MN

About The Position

The Assistant Manager Perishables supervises and coordinates employee activities and helps ensure customers’ needs are met. The role supports a friendly, helpful shopping experience and upholds Hy-Vee’s values, including honesty, integrity, respect, and care for customers and employees. The position oversees employee training and performance, merchandise ordering and displays, customer service, departmental standards and profitability, store procedures, safety, sanitation, and cleanliness. It also assists with scheduling, staffing, merchandising, and store operations, and may assist in any area of the store as needed. The position reports to the District Store Director and Store Manager. It has supervisory responsibilities that include assigning and reviewing work, planning work, maintaining standards, allocating personnel, coordinating activities, assisting with employee selection, and addressing employee problems. The role may recommend or approve personnel actions, including transfers, promotions, discipline, discharge, and salary adjustments. This is a fast-paced position involving daily contact with customers, employees, suppliers/vendors, and the general public, as well as occasional contact with regulatory agencies. Work exposes the employee to dust, noise, temperature extremes, equipment movement hazards, possible electrical shock, and chemicals and solvents. The role requires medium physical work, including occasionally exerting up to 50 pounds of force. Employment is contingent upon successful completion of a pre-employment drug screen.

Requirements

High school education or equivalent experience.
At least one year of retail experience, including performing Assistant Manager duties.
Ability to solve practical problems involving a variety of variables with limited standardization and interpret instructions.
Ability to perform arithmetic calculations involving fractions, decimals, and percentages.
Ability to interview to obtain basic information, guide people, provide basic direction, and follow technical manuals.
Ability to perform medium physical work: exert up to 50 pounds occasionally, 20 pounds frequently, and 10 pounds constantly to move objects.
Ability to perform climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.
Visual ability to see from less than 20 inches to more than 20 feet, with or without correction, including depth perception, color vision, and field of vision.
Ability to work in a fast-paced environment with exposure to dust, noise, temperature extremes, equipment movement hazards, possible electrical shock, chemicals, and solvents.
Successful completion of a pre-employment drug screen is required.

Nice To Haves

Pursue retail educational opportunities and continuing education whenever possible.

Responsibilities

Maintain a positive, friendly atmosphere and model prompt, courteous, and efficient customer service.
Assist customers with locating products, reaching or carrying items, and communicating suggestions or requests; answer telephone calls promptly and helpfully.
Uphold Hy-Vee’s values and standards of honesty, integrity, fairness, respect, and care for customers and employees.
Oversee employee training, address employee issues, coordinate disciplinary procedures, and provide ongoing education about company and store policies and duties.
Determine promotional and advertising display locations and help ensure product quality and quantities meet customer and store demands and profitability.
Ensure customer service, employee relations, and departmental profitability standards are met.
Ensure compliance with store accounting procedures and report potential problems.
Oversee building and grounds maintenance, sanitation, and cleanliness in accordance with company and store guidelines.
Use and understand store hardware and software technology.
Assist with forecasting and reviewing labor schedules in accordance with store directors’ guidelines.
Evaluate employee performance and recommend personnel actions, including promotion, transfer, or dismissal.
Train employees on safety procedures, enforce safe practices, complete customer accident and employee injury reports, and assign work consistent with restrictions.
Direct merchandise ordering in assigned areas and assist with replenishing shelf products and designing and constructing displays.
Coordinate employee compliance with established policies, laws, security, sales, and record-keeping procedures.
Follow company policies and store guidelines and report to work as scheduled for the expected hours.
Determine employee motivational needs and provide an appropriate work environment.
Recruit and interview applicants, recommend or determine hiring, and potentially coordinate orientations.
Stay current on market trends, competition, new products, equipment, and merchandising techniques.
Recommend merchandise additions, deletions, and shelf allocations.
Pursue retail and continuing education opportunities when possible.
Assist in all store areas as needed and coordinate with department heads on schedules, labor, purchasing, and merchandising.
Sell merchandise to employees or customers and issue merchandise for authorized inter-store transfers.
Handle cash registers and perform other job-related duties and special projects.