Manager Of Operations

RELX•Alpharetta, GA

About The Position

This position provides leadership, management, direction, and vision to software engineers and development employees, including offshore contractors, consultants, and interns who support, run, and change activities throughout the software development life cycle. The role works closely with development peers, product and project leaders and managers, and in-house software developers, and directs the successful completion and delivery of software components and related deliverables. The position reports progress to senior management. Additional duties may include overseeing the department budget, identifying and supporting talent, and defining resource requirements and allocations. The role leads software development and technical resources to meet complex business needs, ensures adherence to enterprise and architectural standards, and contributes advanced code and technical expertise. It also manages staff and resources, testing cycles, technical standards, and development processes. The job is eligible for an annual incentive bonus. The U.S. national base pay range is $118,300–$219,800; geographic differentials may apply. Country-specific benefits are available, with details depending on location.

Requirements

  • 10+ years of software development experience.
  • 2+ years of management experience.
  • BS in Engineering or Computer Science, or equivalent experience.
  • Expertise and proven experience with various staffing and resource models.
  • Strong proficiency in database technology, design, manipulation, optimization, and best practices.
  • Knowledge of normalized and dimensional data modeling principles and their application to complex business needs.
  • Expertise in techniques for designing and conducting code reviews of offshore technical proposals.
  • Proven knowledge and experience with project planning and management tools for managing project progress, budget, and scope.
  • Experience with code reviews and development approaches.
  • Expertise in industry best practices for offshore partnership development.
  • Proven ability to lead test-driven development and maintenance.
  • Industrywide or broad companywide technical knowledge.
  • Knowledge of large, complex systems.
  • Proven ability to adapt to new roles and responsibilities.
  • Expertise in software development processes and applicable methodologies, such as Agile and Waterfall.
  • Expertise in data modeling, design, manipulation, optimization, best practices, tuning, and knowledge of industry trends.
  • Expertise in industry technology-language development trends.
  • Proven expertise and experience applying industry best practices across development.
  • Strong budgeting and finance skills.
  • Proven expertise in using and developing applicable desktop tool sets.
  • Proven expertise in partnering with and leading internal and external technology resources to solve complex business needs.
  • Strong experience with resource models such as Managed Services and/or Staff Augmentation.
  • Strong proficiency with data manipulation language, including optimization techniques.
  • Ability to design and work with complex data models.
  • Expertise in development languages and technologies including, but not limited to, Java/J2EE, JavaScript, JSP, C/C++, HTML, XML, SQL, Windows, UNIX, and .NET.
  • Ability to write and review portions of detailed specifications for development of system components of advanced complexity.

Nice To Haves

  • Advanced degree preferred.

Responsibilities

  • Successfully partner with and lead large offshore resources to solve complex business needs.
  • Review work to ensure enterprise and architectural standards and processes are followed.
  • Manage performance, hiring, coaching, and resource planning.
  • Write advanced, complex code for computer systems and serve as a senior source of expertise.
  • Manage system and user acceptance testing cycles to ensure accurate, quality business solutions.
  • Lead the development of technical standards and review work for compliance with enterprise and architectural standards and processes.
  • Interface with other technical personnel and team members to finalize requirements.
  • Write and review portions of detailed specifications for system components of moderate complexity.
  • Seek diverse ideas and perspectives from a variety of sources to create better solutions, products, and services.
  • Carry out management responsibilities in accordance with organizational policies, procedures, and applicable laws, including interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; and addressing complaints and resolving problems.
  • Report progress to senior management.
  • Potentially oversee the department budget, identify and support talent, and define resource requirements and allocations.

Benefits

  • Annual incentive bonus.
  • Country-specific benefits; details vary by location.
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