BMW Manager of Operations

Walser Automotive Group•Wichita, KS

3d•$140,000 - $200,000•Onsite

About The Position

Walser Auto Campus is seeking a General Manager to lead its BMW and MINI dealership operations at a nine-brand luxury automotive campus in Wichita, Kansas. The role is responsible for overall dealership performance and operations, with a focus on profitability, customer satisfaction, operational excellence, employee development, and a culture of accountability and professionalism. The position may suit an experienced automotive General Manager or a high-performing General Sales Manager or Fixed Operations leader ready to advance into executive dealership leadership. The General Manager leads dealership departments, oversees financial performance and operating plans, manages manufacturer and business relationships, and drives sales, service, and parts operations. The role also oversees staffing, customer concerns, compliance, safety, budgeting, marketing, and adherence to Walser processes and customer experience standards. Relocation packages are available. Estimated annual earnings are $140,000–$200,000+ through competitive base salary and performance incentives.

Requirements

At least 5 years of automotive leadership experience with a track record of success.
Proven ability to lead multiple departments and influence organizational performance.
Strong business acumen and financial management capabilities.
Exceptional communication, coaching, and relationship-building skills.
High energy, accountability, and a passion for developing others.
Valid driver's license and an acceptable driving record.
Ability to thrive in a fast-paced environment while balancing multiple priorities.
Demonstrated ability to navigate complex business challenges and lead through change.
Must be available to work evenings, weekends, and holidays as business needs require.

Nice To Haves

Experience as an automotive General Manager.
Experience as a General Sales Manager or Fixed Operations leader ready to advance into executive dealership leadership.
Proven ability to build teams, drive profitability, and deliver exceptional customer experiences.

Responsibilities

Manage relationships with BMW and MINI original equipment manufacturers and manufacturer representatives.
Lead daily, monthly, and annual performance across dealership departments to support profitability, customer satisfaction, and operational excellence.
Hold regular management meetings to promote alignment, communication, and cross-functional collaboration.
Develop annual dealership operating plans and present them for approval.
Review departmental forecasts and financial performance against business objectives.
Provide weekly business updates and ensure monthly financial statements are accurate and timely.
Build and implement merchandising strategies and cost-effective marketing initiatives.
Maintain relationships with manufacturers, financial institutions, and internal partners.
Support and resolve escalated customer concerns while promoting a customer-first culture.
Oversee dealership appearance standards, administrative processes, and safety compliance.
Optimize sales, service, and parts operations in response to market conditions and business goals.
Manage budgets, monitor competition, and contribute to strategic growth initiatives.
Oversee operational controls, cash-flow-related assets, and sales contract compliance.
Develop employees through coaching, performance evaluations, and leadership training.
Manage staffing, including hiring, scheduling, compensation administration, and performance management.
Partner with Human Resources on compliance, employee relations matters, and company initiatives.
Ensure Walser processes and customer experience standards are consistently executed across departments.
Represent and communicate Walser's vision to employees, customers, and business partners.
Lead by example and foster growth, accountability, safety, and professionalism.
Perform additional duties, projects, and responsibilities as assigned.

Benefits

Relocation packages available.
Competitive base salary plus performance incentives; estimated earnings of $140,000–$200,000+ annually.
Career growth pathways within Walser.
Medical, dental, and vision coverage (BCBS), plus HSA/FSA.
401(k) with company match.
Company-paid life insurance.
Paid time off (PTO).
Fertility and adoption assistance up to $10,000.
Volunteer opportunities through the Walser Foundation.
Leadership development and executive coaching opportunities.