Manager of Museum Experiences & Learning

Bronx Childrens Museum•New York, NY

11d

About The Position

The Manager of Museum Experiences & Learning leads the daily educational experience at Bronx Children’s Museum and translates the Museum’s educational vision into consistent practice across exhibits and learning spaces. The role ensures that visitor-facing interactions reflect a thoughtful, child-led approach to exploration and discovery, and builds and develops the Educators and Play Facilitators who deliver that experience. The Manager works closely with the Director of Education & Programs and colleagues across Operations, Visitor Experience, and Marketing. This position is responsible for the day-to-day implementation, quality, and consistency of the Museum’s educational approach across visitor-facing learning environments. The Director of Education & Programs retains responsibility for educational strategy, curriculum direction, approval of new programs, and major changes to educational practice. The Manager may develop tools, activities, coaching approaches, and recommendations that support established practices; significant changes to curriculum, educational standards, staffing structure, or program scope should be reviewed with the Director.

Requirements

Bachelor’s degree in Early Childhood Education, Elementary Education, Child Development, Museum Education, Arts Education, Education, or a closely related field.
At least 10 years of experience in museum education, early childhood education, elementary education, play-based learning, or arts education.
Demonstrated experience working directly with children and families.
Experience supervising, coaching, or training educators or frontline educational staff.
Strong understanding of child development and play-based learning.
Strong organizational, communication, and people-management skills.
Commitment to culturally responsive, inclusive, and accessible learning.
Experience designing play-based, inquiry-led curriculum or similar.

Nice To Haves

Master’s degree.
State Teaching Certification (New York or another state).

Responsibilities

Lead day-to-day implementation of the Museum’s play-based educational approach across exhibits and learning spaces.
Ensure consistent, high-quality facilitation in Wonder Room, The Nest, Loft, Waterways, The Block/Casita, Woods, and other learning environments.
Develop strategies, prompts, facilitation tools, and resources that support established play-based learning while preserving child-led exploration.
Ensure experiences are developmentally appropriate, culturally responsive, inclusive, and accessible.
Directly supervise the Museum Experiences & Learning Associate, Museum Educators, Play Facilitators, interns, and other assigned program staff.
Assign daily floor coverage and educational responsibilities to ensure appropriate staffing across learning environments.
Observe staff and provide coaching, feedback, onboarding, and professional development.
Lead onboarding and ongoing training in play facilitation, inquiry-based engagement, child development, exhibit interpretation, caregiver engagement, accessibility, and positive redirection.
Identify staff development needs and facilitate professional development and staff training in collaboration with the Director of Education & Programs.
Coordinate implementation of programs developed by the Director of Education & Programs.
Support visiting artists, authors, teaching artists, educators, performers, and other program partners with on-site coordination, including schedules, space, materials, and Museum procedures.
Prepare staffing, schedules, materials, learning spaces, and other resources required for scheduled programs.
Provide feedback to the Head of Education & Programs on program effectiveness.
Observe children's and families' engagement throughout the Museum.
Develop practical tools for evaluating play facilitation and educational experiences.
Track participation and gather feedback from educators, Guides, families, and other staff.
Identify trends, recommend improvements, and share relevant observations and evaluation findings with the Director of Education & Programs.
Coordinate with Visitor Experience regarding visitor flow, group arrivals, accessibility needs, and the family experience.
Partner with Operations & Exhibits regarding exhibit functionality, materials, maintenance needs, and safety concerns.
Collaborate with Digital Arts & Marketing on approved educational content, program information, and visitor-facing communications.
Coordinate with the Manager of Outreach Programs to promote consistency in educational practices, staff development, and program standards across on-site and off-site programming.