Store & Museum Manager

Channellock, Inc • Meadville, PA

4h

About The Position

The Store and Museum Manager is responsible for the overall leadership, operational performance, and financial success of the retail store and museum experience. The role directs business operations, including sales growth, inventory control, staffing, and customer experience. The manager also oversees museum operations and helps visitors connect with products and the company’s manufacturing heritage.

The manager leads and develops store and museum associates, manages the store budget and performance targets, and plans events and visits. The role includes maintaining an engaging, safe, clean, and accessible environment for shoppers and museum visitors, caring for exhibits and artifacts, and identifying operational improvements.

Requirements

• Experience in hardware, tools, home improvement, or outdoor retail.
• Understanding of retail KPIs, inventory control, and visual merchandising.
• Comfort using POS, inventory, and scheduling systems.
• Clear, confident communication with customers, staff, and management.
• Availability to work weekends and events as business requires.
• Genuine interest in manufacturing history, craftsmanship, and the trades.
• Ability to sit, stand, and walk for extended periods.
• Ability to occasionally lift and/or move materials up to 40 pounds.

Nice To Haves

• Hands-on familiarity with hand tools.
• Experience in a museum, visitor center, heritage site, or other experiential retail setting.

Responsibilities

• Provide direction and accountability for store and museum associates.
• Own store performance, including sales results, inventory, and staffing.
• Manage the store budget and meet revenue, margin, and shrink targets.
• Plan in-store events, including product demonstrations, tool clinics, anniversary celebrations, and group and school visits.
• Manage inventory accuracy, replenishment, receiving, and loss prevention.
• Oversee day-to-day museum operations, including exhibit upkeep and the care and security of artifacts and the area.
• Lead daily location operations, drive sales, and handle management functions and staff training as needed.
• Maintain a safe, clean, and accessible space for shoppers and museum visitors.
• Coach and develop staff in product knowledge, selling skills, and company heritage.
• Analyze performance, identify trends, and lead operational improvements.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed