Manager of Information Technology & Security - Concord NH

Granite State Independent Living•Concord, NH

23d

About The Position

The Manager of Information Technology & Security provides leadership, direction, and oversight for GSIL's information technology and cybersecurity functions. The role is responsible for the security, reliability, and continuous improvement of organizational technology systems, infrastructure, applications, and information assets. The Manager develops and implements technology strategies, oversees IT operations and projects, manages departmental staff and resources, and partners with organizational leaders to ensure technology solutions support GSIL's mission, strategic objectives, and operational growth. The position oversees technology infrastructure, systems, applications, telecommunications, and cloud services; leads projects and compliance efforts; manages department staff, budgets, procurement, vendors, contracts, and service agreements; and advises leadership on technology initiatives and cybersecurity risks. Travel between GSIL locations may be required, and use of a personal vehicle may be necessary. Reasonable accommodation will be provided to enable individuals with disabilities to perform the essential functions.

Requirements

Minimum of five years of progressively responsible experience in information technology, including experience leading projects, systems, or teams.
Knowledge of information technology infrastructure, cloud services, cybersecurity, and industry best practices.
Knowledge of risk management, privacy, compliance, and business continuity principles.
Strong leadership, project management, analytical, problem-solving, and decision-making skills.
Excellent communication, interpersonal, and relationship-building skills.
Ability to manage competing priorities, make sound decisions, and achieve organizational objectives.
Commitment to customer service, collaboration, and continuous improvement.
An equivalent combination of education, training, and relevant experience may be considered.

Nice To Haves

An associate or bachelor's degree in Computer Information Technology, Computer Science, Cybersecurity, Information Systems, Computer Engineering, Software Engineering, business technology, or a related field.
Prior supervisory or management experience.
Experience managing technology infrastructure, cybersecurity initiatives, cloud services, vendor relationships, and technology projects.

Responsibilities

Provide strategic leadership and direction for GSIL's information technology and security functions.
Oversee the operation, security, maintenance, and continuous improvement of technology infrastructure, systems, applications, telecommunications, and cloud services.
Develop and implement technology, cybersecurity, risk management, and business continuity strategies to support organizational goals.
Lead technology projects, including system implementations, upgrades, integrations, and maintenance activities.
Ensure compliance with applicable regulatory, contractual, privacy, and information security requirements.
Recruit, supervise, develop, and evaluate department staff while promoting accountability, collaboration, and continuous improvement.
Develop and maintain IT policies, procedures, governance practices, and system documentation.
Manage the departmental budget, procurement activities, software licensing, vendor relationships, contracts, and service agreements.
Collaborate with leadership and departments across GSIL to identify business needs and implement effective technology solutions.
Advise leadership on technology initiatives, cybersecurity risks, system improvements, and emerging technologies.
Support and uphold GSIL policies, procedures, and safety practices, and perform other duties as assigned.