Manager of Information Technology
About The Position
APCI Federal Credit Union (APCI FCU) is seeking a strategic, hands-on technology leader to manage its IT infrastructure, cybersecurity posture, and digital systems in accordance with APCI FCU, NCUA, FFIEC, Air Products and Chemicals, Inc. (APCI), and other applicable policies, procedures, and regulatory requirements. The role ensures technology platforms are reliable, secure, and scalable while aligning IT initiatives with the credit union’s strategic goals, regulatory obligations, and member-service objectives. As a member of APCI FCU’s management team, the Manager reports to the Chief Financial Officer (CFO) and is accountable for overall IT operations. The role works closely with executive leadership, department heads, vendors, and regulators to provide secure, efficient technology solutions that support operational excellence and member experience. APCI FCU serves eligible employees and their immediate family and household members across the United States, with a single physical location in Allentown, Pennsylvania, and reaches members through internet and mobile banking, telephone, outbound calls, and direct mail. The position requires availability for nights, weekends, holidays, and situations requiring IT support. Expected travel is 5%.
Requirements
- Five or more years of progressive IT experience, including leadership responsibility.
- Deep understanding of IT infrastructure and data security.
- Experience creating business continuity and disaster recovery plans.
- Excellent verbal, written, and group communication skills.
- Bachelor’s degree in Information Technology, Computer Science, Cybersecurity, or a related field; alternatively, an associate’s degree in one of these fields and 15 or more years of related work experience.
- Flexibility to work nights, weekends, and holidays, and to be available whenever IT support is needed.
- Valid driver’s license.
Nice To Haves
- Experience in a financial institution or regulated environment.
- Certifications in cybersecurity, risk, project management, or IT management.
Responsibilities
- Develop and execute APCI FCU’s IT strategy in alignment with its strategic plan and business objectives.
- Advise executive management on technology trends, risks, and opportunities.
- Lead, mentor, and develop IT staff.
- Manage relationships with core processors, technology vendors, and managed service providers.
- Oversee daily IT operations, including networks, servers, cloud services, telecommunications, and end-user support.
- Establish and maintain IT policies, procedures, standards, and documentation.
- Oversee cybersecurity monitoring, incident response, vulnerability management, and penetration testing.
- Ensure disaster recovery, business continuity, and incident response plans are tested and maintained.
- Partner with the Compliance team and other APCI FCU departments on audits, examinations, and risk assessments.
- Prepare reports for executive management, the IT Steering Committee, the Cyber Security Team, and the Board of Directors.
- Perform other duties and complete projects assigned by executive management.
Benefits
- Affordable medical, dental, and vision insurance available on the first day of employment.
- 401(k) retirement savings plan with immediate vesting of company match and core contributions.
- Paid vacation, holidays, and sick time.
- Paid parental leave.
- Adoption assistance.
- Flexible spending accounts for medical and dependent daycare expenses.
- Health Savings Account.
- Life insurance (AD&D) and supplemental AD&D.
- Employee Assistance Program (EAP).
- Competitive pay.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
