Manager of Information Systems

Community Health Systems Professional Services Corporation•Flowood, MS

About The Position

The Manager of Information Systems oversees, coordinates, and supports the hospital’s information systems and technology infrastructure. The role manages IT professionals responsible for applications, networking, system support, and cybersecurity, ensuring technology operations align with organizational goals, regulatory standards, and patient care objectives. In collaboration with leadership and clinical departments, the Manager develops and implements technology solutions that improve operational efficiency, protect data integrity, and support high-quality patient outcomes. The Manager provides leadership and professional development for departmental staff, oversees scheduling and performance management, and consults with the Director on staffing issues. The role also manages the departmental budget, expenditures, policies, procedures, and protocols; supports quality assurance and regulatory compliance; and works with leadership teams to coordinate and improve service delivery. The position may perform staff duties when required.

Requirements

Bachelor’s degree in a relevant field, or four or more years of direct experience in lieu of a bachelor’s degree.
Two to four years of experience in a closely related field with a bachelor’s degree.
Strong leadership, organizational, and communication skills.
Ability to collaborate with interdisciplinary teams and manage cross-functional relationships.
Ability to foster a positive work environment that promotes teamwork, professionalism, and continuous improvement.
Ability to communicate effectively with leadership, team members, and stakeholders.
Ability to work effectively with others, delegate responsibilities, and independently manage tasks while meeting deadlines.
Problem-solving and critical-thinking skills.
In-depth knowledge of industry best practices and regulatory compliance, if applicable.
Strong organizational and time-management skills.
Proficiency with Google and Microsoft platforms, healthcare software systems, and data-analysis tools.
Must be authorized to work in the United States for any employer; the position is not eligible for immigration sponsorship now or in the future.

Nice To Haves

Master’s degree.
Two to four years of previous leadership experience.
CompTIA Network+, Security+, or equivalent certification.
Certified Information Systems Security Professional (CISSP) or Certified Information Systems Auditor (CISA) certification.

Responsibilities

Oversee daily IT operations, including hardware, software, and network systems, ensuring functionality, reliability, and compliance with hospital and corporate policies.
Lead implementation, maintenance, and optimization of information systems and applications supporting clinical, financial, and administrative functions.
Coordinate system upgrades, migrations, and installations while minimizing disruption to hospital operations.
Ensure data security practices, including network access control and cybersecurity protocols, and compliance with HIPAA and other regulatory standards.
Collaborate with hospital leadership, department managers, and vendors to identify technology needs and deliver cost-effective solutions aligned with organizational goals.
Monitor system performance and availability, proactively identifying and resolving issues to minimize downtime and maintain continuity of operations.
Provide user support and training to promote effective system utilization and improve the end-user experience.
Develop and maintain IT documentation, including system configurations, processes, and disaster recovery procedures.
Oversee IT vendor relationships, contract management, and equipment procurement in coordination with corporate IT and purchasing.
Perform other duties as assigned, maintain regular and reliable attendance, and comply with all policies and standards.
Provide leadership, mentorship, and professional development opportunities for departmental staff.
Schedule employees to ensure effective use of resources and consult with the Director on staffing issues.
Conduct performance evaluations, set goals, and provide staff feedback on performance and development.
Develop and manage the departmental budget, monitor expenditures, and ensure cost-effective operations while maintaining high-quality service.
Evaluate and implement new technologies to enhance operational efficiency.
Develop and implement departmental policies, procedures, and protocols to optimize quality and efficiency.
Ensure compliance with relevant regulatory bodies and participate in audits, inspections, and accreditation processes as applicable.
Follow established quality-control practices to ensure accuracy, consistency, and safety.
Work closely with leadership teams to coordinate and improve service delivery, and stay current with industry advancements, technologies, and regulatory changes.
Perform staff-role duties when required and meet the competencies established for that job.