Em - Cisco

Infosys•San Francisco, CA

About The Position

Infosys is seeking a Manager of Client Services. The Manager-Client Services (MCS) is responsible for all client interfaces within the assigned account scope. The MCS works together with their manager (Senior MCS/Group MCS) to build an account plan and is responsible for client management based on the account plan. Usually, the MCS handles a single account or part of a large account with a P&L of $30MM to $40MM. Role Description: Client relationship management and business development: manage client relationships, build a portfolio up to $30-40M, own the opportunity management cycle: Prospect-Evaluate-Propose-Close Client delivery assurance: collaborate with all delivery stakeholders involved to ensure fulfilment of all commitments to the client Account planning and governance: create the account plan including relationships required, opportunities to be pursued, price decisions, etc. About Infosys Hi-Tech Industry: Infosys offers turnkey services for manufacturers and distributors of semiconductors, consumer electronics, and compute and storage equipment as well as software vendors, including game developers. Our 'digital factory' solutions maximize asset efficiency and enterprise productivity, while extending the life of legacy systems. To learn more about Infosys and see our ideas in action please visit us at www.infosys.com

Requirements

Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education and 11 years of experience, with strong sales/relationship management/account management experience
Significant business development and project management experience
Experience in the Hi-tech industry/vertical
Track record of interacting and building relationship with C-level client contacts
Hands-on experience with proposal creation and leading proposal presentations
Strong leadership, interpersonal, communication and presentation skills
Wide variety of IT and business consulting engagement experience
Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.

Nice To Haves

Knowledge of industry specific go-to-market solutions
Good understanding of industry specific business issues and drivers
Global Delivery Model experience
Experience managing large multi-location consulting engagement teams
Track record as an Account Manager in a rapidly growing client relationship

Responsibilities

Manage client relationships
Build a portfolio up to $30-40M
Own the opportunity management cycle: Prospect-Evaluate-Propose-Close
Collaborate with all delivery stakeholders involved to ensure fulfilment of all commitments to the client
Create the account plan including relationships required, opportunities to be pursued, price decisions, etc.