Platform Specialist (Cisco)

Ingram Micro•Greer, SC

2d•Onsite

About The Position

Ensures all sales orders are processed in an efficient and accurate manner and that delivery deadlines are met. Provides support to the team of Networking & Security sales (inside/outside) representatives. Works with sales management, sales reps and customer service to process customer orders and/or change orders. Verifies and reviews the accuracy of orders. Responsible for monitoring overall account activity for assigned group. Tracks data and creates reports regarding market conditions, sales results, team earnings, etc. May be responsible for lead and order management activities for specified area of sales group (separated by account size or geographic territory). Takes orders on self qualified leads when appropriate. Prepares product/license quotes as needed for pre-sales customers.

Requirements

Familiarity with computer operations, with a solid grasp of Microsoft applications, specifically Excel and Outlook
Experience in customer service with strong communication skills, especially written
Strong aptitude for numbers and mathematics
Ability to work in a high-energy environment
Processing sales experience (i.e. quoting and ordering, managing sales, ability to utilize CRM)
Works under moderate supervision.
Applies acquired job skills and company policies and procedures to complete assigned tasks.
High School Diploma or equivalent
3 years of customer service experience or 2 years processing sales experience.

Nice To Haves

Preferred distribution experience
2 year degree preferred

Responsibilities

Ensures all sales orders are processed in an efficient and accurate manner and that delivery deadlines are met.
Provides support to the team of Networking & Security sales (inside/outside) representatives.
Works with sales management, sales reps and customer service to process customer orders and/or change orders.
Verifies and reviews the accuracy of orders.
Responsible for monitoring overall account activity for assigned group.
Tracks data and creates reports regarding market conditions, sales results, team earnings, etc.
May be responsible for lead and order management activities for specified area of sales group (separated by account size or geographic territory).
Takes orders on self qualified leads when appropriate.
Prepares product/license quotes as needed for pre-sales customers.