Manager, NetSuite

West Monroe•Los Angeles, NY

18h•Hybrid

About The Position

West Monroe is seeking a Manager to join their NetSuite team. This role requires expertise in deploying NetSuite software, in-depth knowledge of multiple business functions, and a proven track record of leading successful NetSuite implementation projects. The projects are typically complex, transformative engagements for middle to upper middle-market clients, often involving multiple West Monroe team members.

Requirements

Bachelor’s degree in related discipline (e.g., Information Technology, MIS, Finance & Accounting) or equivalent experience required.
5+ years of progressive experience understanding and configuring ERP systems.
4+ years of “hands on” NetSuite configuration and/or use.
At least 1 year of people management experience, and a passion for developing and coaching more junior team members.
Strong data visualization and analysis skills; comfortable using tools like Excel to analyze data and present key insights in a compelling way.
Exceptional written and verbal communication skills including the ability to create impactful and concise executive stakeholder-ready deliverables, and polished client-facing oral communication skills.
Demonstrated success within one or more of West Monroe’s core industries including Consumer & Industrial Products, Healthcare (payer/provider), Life Sciences, High Tech & Software, Utilities, Insurance, Banking, and/or Private Equity.
A commitment to inclusion and diversity, and openness to new ideas and perspectives.
Ability to travel up to 30%.

Nice To Haves

Experience with integration to third party add-on applications, NetSuite customizations, and M&A activity is a plus.
Expert project manager with extensive experience leading multiple NetSuite implementation projects including developing work plans, project scopes, pricing estimates, budget management, issue and risk management, and presenting deliverables.

Responsibilities

Serve as a delivery leader on engagements of moderate-to-high complexity and scale, communicating with client sponsors directly without oversight, and exemplifying engagement management, client relationship, client satisfaction, risk management, and delivery team management skills.
Lead NetSuite implementation projects across various implementation workstreams, overseeing engagement scope, budget, deliverables, profitability, work management and reporting, change management, vendor management, and team development.
Conduct assessments of NetSuite’s suitability for prospective clients.
Devise implementation strategy and project approach specific to each client’s situation.
Establish project governance structure with West Monroe and client teams.
Develop solution architecture for NetSuite and related applications.
Provide quality assurance review on junior team members’ approaches and deliverables.
Lead non-NetSuite focused ERP projects such as fit-gap assessments, software selection, IT back-office applications due diligence or strategy as needed.
Originate and create methodologies, project assets and tools, and ensure maintenance of those assets.
Support direction and strategy for functional, industry, or technology methodologies, quality assurance, and toolsets used within the practice.
Achieve business development goals primarily through building networks with internal partners, educating channel partners on Financial Management offerings, farming opportunities, and scoping projects/proposals.
Model and mentor Consultants and Senior Consultants day-to-day in personifying West Monroe values with clients, on project teams, and within individual relationships.
Act as a Career Advisor for at least one Consultant – actively participating in the performance expectation and management process.
Actively engage in recruiting, interviewing, and selecting campus and experienced new hire consultants.