NetSuite Administrator

Mesa Laboratories, Inc.

12h

About The Position

The NetSuite Administrator is responsible for administering, supporting, and enhancing enterprise business applications that support organizational operations and decision-making. Working independently on assigned responsibilities, this role ensures enterprise applications are stable, secure, and operating efficiently in alignment with business needs and IT standards. As part of the Information Technology and Information Systems function, this position supports the assessment, configuration, implementation, and ongoing improvement of applications and systems used to manage and transform data into meaningful information. The Sr Enterprise Applications Administrator collaborates with business users, IT peers, and external vendors to resolve issues, implement enhancements, and support application lifecycle activities.

Requirements

Bachelor’s degree in Computer Science, Information Technology, Information Systems, or a related field, or equivalent experience.
5 years of experience supporting or administering enterprise business applications.
Experience administering enterprise applications such as ERP, CRM, financial, materials management, or reporting systems.
Working knowledge of information systems concepts, databases, operating systems, and networking fundamentals.
Familiarity with cloud-based application environments and SaaS platforms.
Strong troubleshooting, analytical, and problem-solving skills.
Ability to manage assigned work independently while following established priorities and standards.
Effective communication skills with technical teams and business users.
Ability to collaborate effectively in a cross-functional team environment.

Responsibilities

Administer, configure, maintain, and support enterprise applications such as ERP, CRM, financial, materials management, reporting, or related systems.
Perform routine system maintenance, upgrades, patches, and configuration changes in accordance with established procedures.
Monitor application performance and availability, identifying and resolving issues to ensure reliable system operation.
Troubleshoot and resolve moderately complex application issues, performing root-cause analysis and escalating when appropriate.
Assist in analyzing application performance and usage to recommend improvements that enhance efficiency and usability.
Maintain technical documentation, configuration records, and standard operating procedures.
Support the implementation and enhancement of systems and tools that transform data into usable information for business users.
Assist with application integrations and data flows between enterprise systems, helping ensure data accuracy and reliability.
Partner with business stakeholders to understand functional needs and translate them into application configurations or enhancements.
Apply and maintain application security controls, access permissions, and role-based security in accordance with company policies.
Support compliance activities, audits, and security assessments related to enterprise applications.
Follow data protection and security best practices in daily system administration activities.
Participate in application deployment, upgrade, and enhancement projects as a contributing team member.
Coordinate assigned tasks with vendors, consultants, and internal IT teams under the guidance of senior staff or project leads.
Support testing, validation, and documentation activities during system changes.
Provide advanced application support for escalated user issues beyond basic help desk support.
Collaborate with infrastructure, security, and data teams to resolve cross-functional system issues.
Participate in on-call or after-hours support rotations as required.
Share technical knowledge and best practices with peers and less-experienced team members.
Stay current on enterprise application technologies, tools, and industry trends.
Identify opportunities for incremental improvements to systems, documentation, and support processes.

Benefits

Competitive wages, including potential bonus opportunities, equity awards, commission, and a comprehensive benefits package based on the position.
Annual bonus opportunity of 12% based on company performance
Annual equity award of $10,000
Eligible for benefits the first day of the month after you start
Tiered Medical, Dental and Vision Insurance options, Health savings (HSA), healthcare & dependent care flexible spending (FSA) accounts
Company paid short term and long-term disability (unless covered by a state disability plan)
Company paid life insurance and AD&D
Flexible Time Off Policy
Paid sick leave of 48 hours per calendar year
Eligible employees may receive four (4) weeks paid Care Giver leave after 1 year of service or in accordance with state leave laws
401(k) plan that provides a 4% Safe Harbor company match on a 4% employee contribution that begins on Day 1
Employee Wellness and Financial Assistance Resources through Cigna and NY Life
Nine (9) paid company holidays per year