Netsuite Administrator

Cryoport, Inc.

About The Position

Cryoport, Inc. is redefining temperature controlled supply chain support for the life sciences industry by continually broadening its platform of solutions, serving the biopharma, reproductive medicine and animal health markets. The NetSuite Administrator role is responsible for the day-to-day configuration, maintenance, and optimization of the NetSuite ERP platform. This role ensures the system operates efficiently, supports business processes, and aligns with organizational goals. Through its family of companies — Cryoport Systems, MVE Biological Solutions and Cryogene — Cryoport provides strategic solutions that will support the growing needs of these markets.

Requirements

  • 3–5+ years of experience as a NetSuite Administrator or similar role.
  • Strong understanding of NetSuite’s functional areas (Accounting, Inventory, Order-to-Cash, Procure-to-Pay) plus strong technical proficiency.
  • Hand’s-on experience with CSV Imports, SuiteFlow, SuiteAnalytics, and saved search creation.
  • Bachelor’s degree in information technology, or a related field.

Nice To Haves

  • Knowledge of SuiteScript is a plus.
  • NetSuite Administrator Certification (preferred).
  • Public company experience (preferred).

Responsibilities

  • Manage and maintain NetSuite, including users, roles, permissions, and security settings.
  • Configure and customize fields, forms, workflows, saved searches, dashboards, and reports.
  • Maintain system integrity and ensure data accuracy across all modules.
  • Monitor system performance and troubleshoot issues.
  • Work with business stakeholders to gather requirements and translate them into system solutions.
  • Support system upgrades, new module implementations, and integration projects.
  • Provide day-to-day support for NetSuite users across departments.
  • Maintain data integrity through audits and regular maintenance.
  • Support data imports, data cleansing, and system migrations.
  • Manage backup procedures and ensure compliance with organizational policies.
  • Build and maintain saved searches, reports, and dashboards for leadership and stakeholders.
  • Ensure accurate and timely reporting for financial, operational, and performance metrics.
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