Manager - Medical Staff Services
About The Position
The Manager, Medical Staff Services provides operational leadership and oversight for Medical Staff Services across assigned MaineHealth entities. The role ensures consistent, efficient, and compliant delivery of credentialing, privileging, Medical Staff governance, professional practice evaluation, and integrated provider lifecycle operations. The Manager leads standardized practices, operational excellence, regulatory readiness, and continuous improvement initiatives while meeting applicable organizational, accreditation, legal, and regulatory requirements. This position partners with Medical Staff leaders, executive leadership, and interdisciplinary stakeholders to advance organizational priorities, strengthen governance, and promote high-quality, customer-focused services.
Requirements
- Bachelor’s degree in Healthcare Administration, Business, or a related field; an equivalent combination of education and significant Medical Staff Services experience may be considered.
- Five years of experience in medical staff services, credentialing, or healthcare operations.
- Knowledge of credentialing, privileging, Medical Staff governance, and peer review standards.
- Knowledge of Joint Commission, CMS, NCQA, and related regulatory requirements.
- Demonstrated experience supporting provider lifecycle operations, including onboarding, privileging, reappointment, and ongoing compliance activities.
- Demonstrated experience supporting accreditation, regulatory readiness, operational monitoring, audit activities, and compliance review processes.
- Demonstrated experience leading operational teams and initiatives within a healthcare environment.
- Ability to analyze operational metrics and reporting data to support performance monitoring and process improvement initiatives.
- Proficiency with credentialing databases, Microsoft Office applications, and healthcare technology systems.
- Ability to interpret and apply Medical Staff Bylaws, Credentialing Manuals, and governance requirements.
- Demonstrated experience supporting operational standardization and process improvement initiatives.
- CPCS or CPMSM certification required within one year of hire.
Nice To Haves
- Experience leading Medical Staff Services or credentialing teams within a multi-entity or integrated healthcare system.
- Experience supporting Medical Staff operations within a multi-hospital or regional healthcare system.
Responsibilities
- Oversee Medical Staff Services operations across assigned MaineHealth entities.
- Lead standardized practices and operational excellence in credentialing, privileging, Medical Staff governance, professional practice evaluation, and provider lifecycle operations.
- Support provider onboarding, privileging, reappointment, and ongoing compliance activities.
- Support accreditation and regulatory readiness, operational monitoring, audits, and compliance reviews.
- Lead operational teams and initiatives in a healthcare environment.
- Analyze operational metrics and reporting data to monitor performance and support process improvement.
- Support operational standardization and continuous improvement initiatives.
- Partner with Medical Staff leaders, executive leadership, and interdisciplinary stakeholders to advance priorities and strengthen governance.
Benefits
- Paid parental leave
- Flexible work options
- Student loan assistance
- Professional development opportunities
- Well-being resources
- Comprehensive benefits
- Recognition programs
- Career growth opportunities
- Shift differentials or other incentives, where applicable
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What This Job Offers
Job Type
Full-time
Career Level
Manager
