Manager, Marketing Operations

Teach For America•Bentonville, AR
•$61,300 - $95,000

About The Position

The Manager, Marketing Operations supports efficient execution across Teach For America’s marketing team by managing projects, analyzing data, maintaining knowledge resources, and helping the team identify and adopt useful tools and new ways of working. The role also supports internal communications and brand consistency, tracks engagement with national initiatives, and provides capacity support for marketing projects and cross-team needs, including AI enablement and adult learning development. The Marketing team develops Teach For America’s brand identity, steers its creative execution, and promotes the brand and TFA programs to target audiences through integrated campaigns. The marketing operations team serves as the strategic and operational backbone of the team, ensuring initiatives are executed efficiently, measured effectively, and continuously improved. The position has a flexible location.

Requirements

  • Bachelor’s degree or equivalent work experience.
  • At least 2 years of related professional experience.
  • Exceptional organization and attention to detail.
  • Exceptional relationship-building ability, including understanding the complexities of a large organization and building relationships and integration across lines of difference.
  • Strong initiative.
  • Effective communication skills.

Nice To Haves

  • Knowledge of Canva.
  • Experience developing and designing social media posts across multiple platforms.
  • Knowledge of project management tools.
  • Familiarity with AI models, agents, and tools.

Responsibilities

  • Support project planning, execution, and closeout activities.
  • Create project schedules, monitor tasks, and track team capacity.
  • Communicate project progress and issues to the project manager and project leads.
  • Update marketing data dashboards and create and pull reports.
  • Create expense reports and follow financial procedures and guidelines.
  • Maintain marketing team knowledge resources and promote knowledge-management best practices.
  • Manage relationships with non-technology marketing vendors and provide research and guidance on vendor selection as needed.
  • Support adoption of brand guidelines and messaging frameworks to promote brand consistency across the organization.
  • Track and report on regional engagement with national initiatives and identify opportunities to improve relationships.
  • Provide capacity support to marketing teams, including developing social media posts, creating designs, and creating marketing emails.
  • Understand challenges and opportunities across the team and provide solutions, including AI enablement and adult learning development.
  • Participate in sub-team and team-wide meetings and brainstorming sessions and contribute a point of view.
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