Manager Marketing OPC

Hilton Grand Vacations•Las Vegas, NV

7d•$50,000 - $120,000

About The Position

As an Off Property Contact (OPC) Manager, you will support the OPC team in driving and increasing tour flow by assisting with external marketing activities at designated locations. You will directly supervise Lead OPC Agents, OPC Agents, and the marketing support team, and implement strategies to develop, train, and recruit OPC team members. The role includes assisting with hiring, counseling, coaching, training, and managing Off Property Contacts. You will ensure team members use company-approved scripts when speaking with guests, generate sales tours for each resort entity, and communicate customer needs and interests to management so the company can respond to market needs. You will attend In-House, Regional, and staff meetings and training as requested by management, and perform other related duties as assigned. The stated compensation range is $50,000 yearly, plus commission and bonuses governed by a compensation plan. The reasonably expected hourly plus bonus pay range is $50,000–$120,000 annually. Hilton Grand Vacations offers full-time Team Members medical, dental, and vision insurance, a 401(k) plan, a Paid Time Off (PTO) program, and travel benefits. The company is an equal opportunity employer and provides reasonable accommodations for individuals with disabilities during the application or interview process, in performing essential job functions, and in receiving employment benefits and privileges.

Requirements

High School Diploma or GED.
Able to work flexible schedules, including mornings, evenings, weekends, and holidays.
A minimum of 2 years of experience in the Vacation Ownership industry.
Computer proficiency in Microsoft Word, Excel, and Outlook.
Ability to take initiative and effectively adapt to changes.
Ability to speak competently and confidently in a public setting.

Responsibilities

Support the OPC team in driving and increasing tour flow through external marketing activities at designated locations.
Directly supervise Lead OPC Agents, OPC Agents, and the marketing support team.
Implement strategies to develop, train, and recruit OPC team members.
Assist with hiring, counseling, coaching, training, and managing Off Property Contacts.
Ensure team members use company-approved scripts when speaking with guests.
Generate sales tours for each resort entity.
Communicate customer needs and interests to management so the company can respond to market needs.
Attend In-House, Regional, and staff meetings and training as requested by management.
Perform other related duties as assigned.