Manager, Laboratory Proj Mgmt

IRE • Raleigh, NC

1d

About The Position

ICON is a global healthcare intelligence and clinical research organisation focused on bringing new medicines and treatments to patients faster. The Manager, Laboratory Project Management coordinates clinical laboratory operations delivery, resolves issues, and develops team capability. The role manages the daily activities of the project management team under the direction of the Director, PM, and serves as the client's primary escalation point for matters concerning ICON Central Laboratories' services. The manager oversees, manages, mentors, and coaches direct reports, upholds ICON's values, and promotes process improvement to streamline work, add business value, and meet client needs. Travel is required as needed, approximately 20%.

Requirements

• Bachelor's degree in a relevant field, such as life sciences or healthcare.
• Previous project management experience in a laboratory or clinical research setting.
• Strong leadership skills and ability to mentor and coach team members effectively.
• Excellent communication and interactional skills, including the ability to act as a primary escalation point for clients.
• Solid clinical laboratory operations experience and ability to manage competing priorities and develop a team.
• Legal right to work in the country where the role is based.

Responsibilities

• Manage daily activities of the project management team, under the direction of the Director, PM.
• Ensure client satisfaction by serving as the client's primary escalation point for matters concerning ICON Central Laboratories' services.
• Oversee, manage, mentor, and coach direct reports.
• Recognize, exemplify, and adhere to ICON's values, centered on commitment to People, Clients, and Performance.
• Foster a culture of process improvement focused on streamlining processes, adding business value, and meeting client needs.
• Travel as required, approximately 20%.

Benefits

• Competitive base salary and performance-related incentives.
• Health and wellbeing programmes, including medical, dental, and vision coverage where applicable.
• Retirement and pension plans.
• Life assurance and disability coverage.
• Employee assistance programmes and wellbeing resources.
• Learning and development opportunities through structured training and career pathways.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager